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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

GE Healthcare: Centricity Universal Viewer Zero Footprint Client Recalled for Hidden Reports

Agency Publication Date: September 17, 2024
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Summary

GE Healthcare has recalled approximately 803 units of the Centricity Universal Viewer Zero Footprint Client (ZFP) versions v6.0 SP9.x and SP10.x. These radiological image processing systems have a software defect where the most recent addended medical reports are not displayed to the user by default if the addendum was created on the same day as the original report but at a different time. This software issue occurs specifically when using Internet Explorer 10, Internet Explorer 11, or Firefox browsers.

Risk

If a physician or healthcare provider does not see the most recent addendum to a medical report, they may rely on incomplete or outdated diagnostic information. This could lead to incorrect medical decisions or a delay in proper treatment based on the missing information.

What You Should Do

  1. Check your Centricity Universal Viewer Zero Footprint (ZFP) software version to determine if you are running v6.0 SP9.x or SP10.x.
  2. Identify your specific system by matching the Installed Product ID Numbers found in your system configuration against the list of affected IDs, which includes models such as 2110344-008 through 2110344-032.
  3. Verify if your facility uses Internet Explorer 10, Internet Explorer 11, or Firefox to launch the client, as the display error is specific to these browsers.
  4. Exercise caution when reviewing reports and manually verify that all addendums are visible, especially if multiple reports were filed on the same day.
  5. Contact your local GE Healthcare representative or call the manufacturer directly to discuss software updates or workarounds to resolve this display issue.
  6. Contact your healthcare provider or the manufacturer for further instructions and potential refund.
  7. For additional questions regarding this medical device recall, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Software correction or notification

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: GE Healthcare Centricity Universal Viewer Zero Footprint Client
Model / REF:
2110344-008
2110344-009
2110344-010
2110344-011
2110344-013
2110344-019
2110344-025
2110344-029
2110344-030
2110344-032
Lot Numbers:
UDI/DI: 00840682102988
B54834-Centricity Universal Viewer Zero Footprint / ZFP-02394744
KMCH-Centricity Universal Viewer Zero Footprint / ZFP-01819848
355920-Centricity Universal Viewer Zero Footprint / ZFP-20996307
225717-Centricity Universal Viewer Zero Footprint / ZFP-19666806
RF0827-Centricity Universal Viewer Zero Footprint / ZFP-19460712
1472-15-Centricity Universal Viewer Zero Footprint / ZFP-01372918
1495-3-Centricity Universal Viewer Zero Footprint / ZFP-02348000
1495-3-Centricity Universal Viewer Zero Footprint / ZFP-02348009
1495-3-Centricity Universal Viewer Zero Footprint / ZFP-02348010
1495-3-Centricity Universal Viewer Zero Footprint / ZFP-02348035
1407636-Centricity Universal Viewer Zero Footprint / ZFP-19632983
SA1008-Centricity Universal Viewer Zero Footprint / ZFP-20620864

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95238
Status: Active
Manufacturer: GE Healthcare
Sold By: GE Healthcare Authorized Sales
Manufactured In: United States
Units Affected: 803 units
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.