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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Home & Furniture/Kitchen & Dining

GE French Door Refrigerators Recalled for Freezer Handle Fall Hazard

Agency Publication Date: April 14, 2022
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Summary

GE Appliances has recalled about 155,000 GE-brand French Door Refrigerators with bottom freezers because the freezer handle can detach when pulling the drawer open. This defect has caused 71 reports of handles detaching and 37 injuries, including three serious falls. The affected units are 36 inches wide and finished in fingerprint resistant stainless steel, sold nationwide at stores like Home Depot, Lowe's, and Best Buy between February 2020 and January 2022. Consumers can receive a free in-home repair to replace the mounting fasteners and securely re-install the handle.

Risk

The freezer drawer handle can unexpectedly detach while being pulled, causing the consumer to lose their balance and fall. There have been 37 reported injuries to date, three of which were serious fall-related injuries.

What You Should Do

  1. This recall involves GE-brand French Door Refrigerators in fingerprint resistant stainless steel manufactured from February 2020 through August 2021.
  2. Identify your unit by checking the brand name, model number, and serial number on the label located on the top of the left side of the interior refrigerator compartment.
  3. Check for model numbers GFE26JYMKFFS, GFE26JYMNFFS, GNE27EYMKFFS, GNE27EYMNFFS, GNE27JYMKFFS, and GNE27JYMNFFS with serial numbers starting with DR, FR, GR, HR, LR, MR, RR, SR, TR, VR, ZR, AS, DS, FS, GS, HS, LS, or MS.
  4. Contact GE Appliances to schedule a free in-home service call to have the freezer handle mounting fasteners replaced and the handle re-installed.
  5. Contact GE Appliances at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ for instructions on safe use of the freezer pending repair.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should contact GE Appliances to determine if their unit is part of the recall and to schedule a free in-home service call to have the freezer's handle mounting fasteners replaced and the handle re-installed and for instructions for safe use pending a repair. The firm is contacting all known purchasers directly.

Contact: GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.

Affected Products

Product: GE French Door Refrigerator (36-inch)
Variants: Fingerprint Resistant Stainless Steel
Model:
GFE26JYMKFFS
GFE26JYMNFFS
GNE27EYMKFFS
GNE27EYMNFFS
GNE27JYMKFFS
GNE27JYMNFFS
Serial Numbers:
DR
FR
GR
HR
LR
MR
RR
SR
TR
VR
ZR
AS
DS
FS
GS
HS
LS
MS
Date Ranges: Manufactured February 2020 through August 2021, Sold February 2020 through January 2022

Serial numbers listed are prefixes. The label is located on the top left side of the refrigerator interior.

Product Images

Recalled GE refrigerator

Recalled GE refrigerator

Recalled GE refrigerator

Recalled GE refrigerator

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22117
Status: Active
Sold By: The Home Depot; Lowe's; Best Buy; Lowes.com; BestBuy.com
Manufactured In: Mexico
Units Affected: About 155,000 (In addition, about 2,300 were sold in Canada)
Distributed To: Nationwide
Importer: GE Appliances, a Haier company, of Louisville, Kentucky
Contact: GE Appliances toll-free at 888-345-4671 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geappliances.com/ge/recall/bottom-freezer-refrigerator-2022/ or www.geappliances.com and click on "Recall Information" at the bottom of the page for more information.
Agency Last Updated: April 14, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response