Gazelle USA is recalling about 320 Urban Arrow FamilyNext Pro Cargo E-Bikes because the Fidlock buckle on the child bench can fail to fully latch. This defect can leave children in the cargo area unsecured, posing a risk of injury. The recalled electric cargo bikes were sold in green and black at individual specialty stores from March 2025 through December 2025 for approximately $9,000.
The buckle on the cargo area bench can fail to click into place properly, which could allow a child to fall or be thrown from the seat during operation. The firm has received three reports of buckles failing to latch, though no injuries have been reported.
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
105 inches in length and 28 inches wide; features an aluminum frame with reinforced foam (EPP) cargo box; 'Urban Arrow' is imprinted on the bottom of the box.
Recalled FamilyNext Pro Cargo Bike
Recalled E-bike Old Buckle (left) and E-bike Replacement Buckle (right)
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response