Jotul North America is recalling about 1,200 Jotul and Scan brand gas fireplace inserts because the electrical wiring can touch the unit's metal rating plate. This defect has caused one report of a consumer suffering an electric shock and burn injury. These units were sold at independent specialty fireplace and stove stores nationwide between June 2010 and September 2012 for approximately $2,200. Consumers should immediately stop using and unplug these units and contact Jotul for a free repair.
The internal electrical wiring can come into direct contact with the metal rating plate inside the unit, causing the exterior components to become energized. This poses a significant risk of electrical shock or burns to anyone who touches the fireplace insert.
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.

Jotul North America fireplace insert

Scan fireplace insert
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response