Gamewell-FCI has recalled approximately 1,000 fire alarm panels, specifically models ILI-MB-E3 and ILI-S-E3, used in commercial buildings. When configured in a specific way with certain detectors, these panels can become non-responsive and fail to trigger alarms during a fire, smoke, or carbon monoxide event. These units were sold by authorized distributors from May 2015 through August 2015 for about $800. Consumers should immediately contact their distributor to schedule a free firmware upgrade to fix the issue.
The panel software can lock up when specific combinations of detectors (Acclimate, 4-Warn, Photo/CO, or iFAAST) are grouped together on the same circuit, preventing the system from alerting building occupants to life-threatening conditions. No injuries or incidents have been reported to date.
Consumers should immediately contact the distributor to obtain the free repair, a firmware upgrade.
Fire Alarm Panel
ILI-MB-E3-KINETIS Panel
ILI-S-E3-KINETIS Panel
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response