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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Fujitsu America Recalls Battery Packs for Fujitsu Notebook Computers Due to Fire Hazard

Agency Publication Date: September 24, 2015
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Summary

Fujitsu has recalled about 300 lithium-ion battery packs used in Celsius and LIFEBOOK notebook computers. These battery packs can overheat and catch fire, with three reports already received of the batteries igniting and damaging furniture such as desks, bedding, and rugs. The recalled black battery packs were sold separately or as replacements for several Fujitsu notebook models between August 2012 and July 2015. Consumers should immediately stop using the battery and contact Fujitsu for a free replacement.

Risk

The internal components of the battery pack can overheat during use or charging, posing a fire hazard. There have been three reports of these batteries catching fire and causing property damage in Japan and China.

What You Should Do

  1. Identify if your battery is affected by checking the white label on the battery pack for model number CP556150-01 (all serial numbers) or model number CP556150-02 (serial numbers Z120102 through Z120512).
  2. Check your Fujitsu notebook computer model name on the label at the bottom of the device; affected models include Celsius H720 and LIFEBOOK models E752, P701, P702, P770, P771, P772, S752, S762, and T580.
  3. Immediately turn off your notebook computer and remove the battery pack if it matches the recalled model and serial numbers.
  4. Contact Fujitsu at 800-838-5487 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.fujitsu.com/us to request a free replacement battery pack.
  5. Continue using your notebook computer safely without the battery by plugging it directly into a wall outlet using the AC adapter and power cord.
  6. For more information, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately turn off their Fujitsu notebook computer, remove the battery pack and contact Fujitsu for a free replacement battery pack. Consumers can continue to use their Fujitsu notebook computer without the battery pack by plugging in the AC adapter and power cord.

Contact: Fujitsu at 800-838-5487 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.fujitsu.com/us and click on "Important Announcement: Voluntary Battery Recall and Replacement" for more information.

Affected Products

Product: Fujitsu Notebook Computer Battery Pack (CP556150-01)
Model:
CP556150-01
Celsius H720
LIFEBOOK E752
LIFEBOOK P701
LIFEBOOK P702
LIFEBOOK P770
LIFEBOOK P771
LIFEBOOK P772
LIFEBOOK S752
LIFEBOOK S762
LIFEBOOK T580
Lot Numbers:
All Serial Numbers
Date Ranges: August 2012 - July 2015
Product: Fujitsu Notebook Computer Battery Pack (CP556150-02)
Model:
CP556150-02
Celsius H720
LIFEBOOK E752
LIFEBOOK P701
LIFEBOOK P702
LIFEBOOK P770
LIFEBOOK P771
LIFEBOOK P772
LIFEBOOK S752
LIFEBOOK S762
LIFEBOOK T580
Lot Numbers:
Serial numbers Z120102 through Z120512
Date Ranges: August 2012 - July 2015

Product Images

Recalled notebook computer battery pack

Recalled notebook computer battery pack

The model number is located on the white battery label

The model number is located on the white battery label

The serial number is located on the white battery label

The serial number is located on the white battery label

LIFEBOOK S752 notebook computer

LIFEBOOK S752 notebook computer

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15249
Status: Active
Sold By: Online at www.shopfujitsu.com and other Web retailers from August 2012 through July 2015 for about $150.
Manufactured In: Japan
Units Affected: About 300 (in addition, about 5 were sold in Canada)
Distributed To: Nationwide
Importer: Fujitsu America Inc., of Sunnyvale, Calif.
Contact: Fujitsu at 800-838-5487 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.fujitsu.com/us and click on "Important Announcement: Voluntary Battery Recall and Replacement" for more information.
Agency Last Updated: September 24, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response