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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

FUJIFILM Healthcare Americas Corporation: Synapse PACS Software Recalled for Incorrect Medical Measurements

Agency Publication Date: March 7, 2024
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Summary

FUJIFILM Healthcare Americas Corporation is recalling 155 units of various Synapse PACS software versions because the system can produce incorrect diagnostic measurements. This occurs when combining Secondary Capture 2D images lacking pixel spacing data with Breast Tomo Series images. The affected software versions include 7.1.000, 7.1.000US, 7.2.000, 7.2.100, 7.2.200, and 7.3.000. Consumers and healthcare facilities should contact their manufacturer representative immediately to address these software defects.

Risk

Incorrect measurements on medical imaging can lead to diagnostic errors, potentially resulting in improper treatment plans or the failure to identify critical medical conditions in patients. While no specific injuries were mentioned, the software defect directly impacts the accuracy of clinical data used for patient care.

What You Should Do

  1. Identify if your facility is using Synapse PACS software versions 7.1.000, 7.1.000US, 7.2.000, 7.2.100, 7.2.200, or 7.3.000.
  2. Check the specific Unique Device Identifier (UDI) on your software system to confirm it matches affected codes such as (01)854904006008(10)0701000, (01)854904006008(10)0702000, or (01)854904006008(10)0703000.
  3. Exercise caution when performing measurements on Secondary Capture 2D images that lack pixel spacing in the DICOM header when they are combined with a Breast Tomo Series.
  4. Contact FUJIFILM Healthcare Americas Corporation at their Lexington, MA headquarters or through your designated service representative to receive instructions on software updates or patches.
  5. Contact your healthcare provider or the manufacturer for further instructions regarding the impact on previous diagnostic measurements and potential software correction steps.
  6. For additional questions, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer initiated recall via letter notification.

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Synapse PACS - Version 7.1.000
Model / REF:
Z-1268-2024
Lot Numbers:
UDI: (01)854904006008(10)0701000
Product: Synapse PACS - Version 7.1.000US
Model / REF:
Z-1269-2024
Lot Numbers:
UDI: (01)854904006008(10)0701000US
Product: Synapse PACS - Version 7.2.000
Model / REF:
Z-1270-2024
Lot Numbers:
UDI: (01)854904006008(10)0702000
Product: Synapse PACS - Version 7.2.100
Model / REF:
Z-1271-2024
Lot Numbers:
UDI: (01)854904006008(10)0702100
Product: Synapse PACS - Version 7.2.200
Model / REF:
Z-1272-2024
Lot Numbers:
UDI: (01)854904006008(10)0702200
Product: Synapse PACS - Version 7.3.000
Model / REF:
Z-1273-2024
Lot Numbers:
UDI: (01)854904006008(10)0703000

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 94090
Status: Active
Manufacturer: FUJIFILM Healthcare Americas Corporation
Sold By: Authorized Medical Device Distributors; FUJIFILM Direct Sales
Manufactured In: United States
Units Affected: 6 products (22 units (22 OUS); 3 Units (3 US); 19 Units (7 US, 12 OUS); 35 Units (28 US, 7 OUS); 12 Units (12 US); 64 Units (44 US, 20 OUS))
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.