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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Daimler Vans USA, LLC: Mercedes-Benz Metris Vehicles Recalled for Fuel Pump Shutdown

Agency Publication Date: December 21, 2023
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Summary

Daimler Vans USA is recalling approximately 13,726 Mercedes-Benz Metris vehicles from the 2022-2023 model years because the fuel pump may shut down while driving. This defect can lead to a sudden loss of drive power, making it difficult to control the vehicle in traffic. This recall is an expansion of a previous safety recall (number 23V-444), and authorized dealers will replace the fuel pump at no cost to the owner.

Risk

If the fuel pump fails, the engine will lose power, significantly increasing the risk of a crash, especially when driving at high speeds or in heavy traffic.

What You Should Do

  1. Check your vehicle's registration or look for your Vehicle Identification Number (VIN) to confirm if you own a 2022 or 2023 Mercedes-Benz Metris.
  2. Contact an authorized Mercedes-Benz or Daimler Vans dealer to schedule a free replacement of the fuel pump.
  3. Refer to the manufacturer's recall number VS2KRAPUM2 or the NHTSA recall number 23V881 when speaking with the dealer.
  4. If you have additional questions, contact Daimler Vans USA (DVUSA) customer service at 1-877-762-8267.
  5. For further assistance, call the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free fuel pump replacement

How to: Contact an authorized dealer to have the fuel pump replaced free of charge.

Affected Products

Product: 2022-2023 Mercedes-Benz Metris

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V881000
Status: Active
Manufacturer: Daimler Vans USA, LLC
Sold By: Authorized Daimler Vans dealers
Units Affected: 13,726 vehicles(13726% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 1, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: VS2KRAPUM2
Agency Last Updated: November 5, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response