Kia America, Inc: Fuel Line May Become Damaged During Crash

Agency Publication Date: December 10, 2024

Summary

Kia America, Inc. is recalling 1,385 of its 2025 Sorento Plug-In Hybrid vehicles. The recall was initiated because the steering rack can damage the fuel line during a crash, which may cause a fuel leak. Owners should take their vehicle to a Kia dealer to have a protective cover installed around the fuel line at no cost.

Risk

If the steering rack punctures the fuel line during a collision, leaking fuel could come into contact with an ignition source and significantly increase the risk of a vehicle fire.

What You Should Do

Check if your vehicle is affected by locating your Vehicle Identification Number (VIN) and visiting www.nhtsa.gov/recalls or contacting Kia customer service at 1-800-333-4542 (refer to recall number SC328).
Contact an authorized Kia dealer to schedule a free repair appointment.
Dealers will install a cover around the fuel line, free of charge.
For additional information or if you have questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

Free Repair

Installation of a protective fuel line cover.

How to: Dealers will install a cover around the fuel line, free of charge. Owners may contact Kia customer service at 1-800-333-4542.

Affected Products

Product: 2025 Kia Sorento Plug-In Hybrid

Part / Model:

Sorento Plug-In Hybrid

Date Ranges: 2025 Model Year

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V920000

Status: Active

Manufacturer: Kia America, Inc.

Sold By: Authorized Kia dealers

Units Affected: 1,385 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: January 10, 2025

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC328

Agency Last Updated: September 16, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response

Summary

What You Should Do

Check if your vehicle is affected by locating your Vehicle Identification Number (VIN) and visiting www.nhtsa.gov/recalls or contacting Kia customer service at 1-800-333-4542 (refer to recall number SC328).

Contact an authorized Kia dealer to schedule a free repair appointment.

Dealers will install a cover around the fuel line, free of charge.

For additional information or if you have questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)

Recall ID: 24V920000

Status: Active

Manufacturer: Kia America, Inc.

Sold By: Authorized Kia dealers

Units Affected: 1,385 vehicles(1% estimated defective)

Park Vehicle: No

Park Outside: No

OTA Update: No

Product Type: Vehicle (V)

Recall Classification: Safety Defect

Owner Notification Date: January 10, 2025

Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Distributed To: Nationwide

Manufacturer Recall #: SC328

Agency Last Updated: September 16, 2025