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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Ford Motor Company: 2023 Super Duty Trucks Recalled for Faulty Window Anti-Pinch Software

Agency Publication Date: July 21, 2023
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Summary

Ford Motor Company is recalling approximately 1,339 of its 2023 Super Duty F250, F350, F450, and F550 vehicles because the front windows may fail to reverse direction if they hit an obstacle. The issue occurs if the door module experiences a low power condition and resets while the window is in motion, causing the anti-pinch function to fail near the top edge. Ford dealers will provide a free software update to correct this issue to ensure the windows detect obstructions and reverse safely.

Risk

If the window does not automatically reverse when it encounters an obstacle, such as a person's hand or limb, it can pinch or crush the obstruction, significantly increasing the risk of physical injury.

What You Should Do

  1. Check your vehicle's make and model to see if it is a 2023 Super Duty F250, F350, F450, or F550.
  2. Contact any Ford dealer to schedule an appointment for a free software update to the driver and front passenger door modules.
  3. If you have additional questions, contact Ford customer service at 1-866-436-7332 and reference recall number 23S37.
  4. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Free software update for door modules

How to: Contact a Ford dealer to have the driver and front passenger door module software updated at no charge.

Affected Products

Product: 2023 Ford Super Duty F250
Product: 2023 Ford Super Duty F350
Product: 2023 Ford Super Duty F450
Product: 2023 Ford Super Duty F550

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V507000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Authorized Ford Dealers
Units Affected: 1,339 vehicles(1339% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: August 28, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23S37
Agency Last Updated: March 14, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response