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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Mercedes-Benz USA, LLC: 2023 GLC300 Vehicles Recalled for Detaching Front Tow Eye

Agency Publication Date: September 11, 2023
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Summary

Mercedes-Benz USA, LLC is recalling 12,118 of its 2023 GLC300 vehicles because the front tow eye may not be properly threaded into the vehicle's frame. This defect can cause the tow eye to detach unexpectedly while the vehicle is being towed. Owners can have their vehicles inspected and repaired by a dealer free of charge to ensure the tow eye is securely attached.

Risk

If the tow eye detaches during towing, the vehicle can break free from the tow truck, creating an immediate road hazard that increases the risk of a crash or injury to others.

What You Should Do

  1. Identify if your vehicle is affected by checking your model year and type; this recall specifically involves 12,118 units of the 2023 Mercedes-Benz GLC300.
  2. Contact an authorized Mercedes-Benz dealer to schedule a free inspection of your front crossmember and tow eye threading.
  3. If the inspection reveals a defect, the dealer will replace the front crossmember at no cost to you.
  4. For more information or to check your VIN, contact Mercedes-Benz USA customer service at 1-800-367-6372 and mention recall numbers 2023090010 or 120002.
  5. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for additional details.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and potential replacement of the front crossmember.

How to: Contact an authorized Mercedes-Benz dealer to have the front crossmember inspected and replaced if necessary, free of charge.

Affected Products

Product: 2023 Mercedes-Benz GLC300

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V629000
Status: Active
Manufacturer: Mercedes-Benz USA, LLC
Sold By: authorized dealers
Units Affected: 12,118 vehicles(2424% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 26, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 2023090010/120002
Agency Last Updated: February 23, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response