Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskNHTSA
Vehicle Parts & Equipment/Suspension & Steering

Nova Bus (US) Inc.: 2023 LFS Buses Recalled for Potential Front Suspension Separation

Agency Publication Date: December 20, 2023
Share:
Sign in to monitor this recall

Summary

Nova Bus (US) Inc. is recalling 9 of its 2023 LFS buses because the hardware for the front air spring suspension can detach from its attachment plate. This defect can lead to a sudden and total loss of suspension while the vehicle is in operation. To fix the issue, Nova Bus will replace the attachment plate on all affected vehicles at no cost to owners.

Risk

A sudden loss of suspension can cause the driver to lose control of the bus, significantly increasing the risk of a crash.

What You Should Do

  1. Identify if your vehicle is affected by checking for 2023 Nova Bus LFS models in your fleet.
  2. Contact Nova Bus customer service at 1-800-350-6682 to schedule a free repair. Refer to Nova Bus recall number CR5537 when calling.
  3. Bring the bus to an authorized service provider where the attachment plate will be replaced free of charge.
  4. For more information or to check your specific VIN, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Replacement of the front air spring suspension attachment plate.

How to: Contact Nova Bus customer service at 1-800-350-6682 to arrange for a free replacement of the attachment plate.

Affected Products

Product: 2023 Nova Bus LFS

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V866000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: authorized dealers
Units Affected: 9 vehicles(9% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 31, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: CR5537
Agency Last Updated: December 19, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response