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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Tesla, Inc.: 2023 Model S, Model X, and Model Y Recalled for Camera Misalignment

Agency Publication Date: July 14, 2023
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Summary

Tesla is recalling 1,337 of its 2023 Model S, Model X, and Model Y vehicles because the forward-facing camera may be misaligned. This defect can cause critical active safety features like automatic emergency braking, forward collision warnings, and lane assist to stop working. Tesla Service will inspect and adjust the camera's pitch angle free of charge to ensure these safety systems function correctly.

Risk

If these safety features become unavailable without any warning to the driver, it significantly increases the risk of a crash because the vehicle may not provide expected collision warnings or emergency braking in dangerous situations.

What You Should Do

  1. Identify if your vehicle is affected by checking your model and year: this recall includes certain 2023 Tesla Model S, Model X, and Model Y vehicles.
  2. Contact Tesla customer service at 1-877-798-3752 and reference recall number SB-23-17-006 to schedule a free inspection and adjustment of your vehicle's forward-facing camera pitch angle.
  3. Be aware that while your vehicle is affected, safety features like emergency braking and lane assist may be unavailable without an alert on your dashboard; drive with extra caution until the repair is completed.
  4. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free camera pitch angle inspection and adjustment.

How to: Contact Tesla customer service at 1-877-798-3752 or visit a Tesla Service center to have the pitch angle inspected and adjusted free of charge.

Affected Products

Product: 2023 Tesla Model S
Product: 2023 Tesla Model X
Product: 2023 Tesla Model Y

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V489000
Status: Active
Manufacturer: Tesla, Inc.
Sold By: Tesla, Inc.
Units Affected: 1,337 vehicles(1070% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 12, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SB-23-17-006
Agency Last Updated: September 18, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response