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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Ford Motor Company: 2019 Flex, Fiesta, and Lincoln MKT Recalled for Rearview Camera Failure

Agency Publication Date: December 20, 2024
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Summary

Ford Motor Company is recalling approximately 30,715 vehicles, including certain 2019 Ford Flex, Ford Fiesta, and Lincoln MKT models. The rearview camera in these vehicles may intermittently display a blank or distorted image instead of showing what is behind the car. Dealers will replace the rearview camera with a new one at no cost to owners.

Risk

A blank or distorted rearview camera image significantly reduces the driver's visibility when reversing, which increases the risk of hitting a person or object and causing a crash.

What You Should Do

  1. Check if your vehicle is a 2019 Ford Flex, 2019 Ford Fiesta, or 2019 Lincoln MKT.
  2. Locate your 17-digit Vehicle Identification Number (VIN) and use the NHTSA recall look-up tool at www.nhtsa.gov/recalls to confirm if your specific vehicle is included in recall 24V951 (Ford recall number 24S75).
  3. Contact a Ford or Lincoln dealer to schedule a free replacement of the rearview camera.
  4. If you have already received an interim notification letter (mailed around January 22, 2025), keep it for your records and wait for a second notice, currently anticipated in March 2026, which will confirm when the final remedy parts are available at your dealership.
  5. Contact Ford customer service at 1-866-436-7332 if you have specific questions regarding this recall or the repair timeline.
  6. For further assistance, you may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the rearview camera.

How to: Contact a Ford or Lincoln dealer to have the rearview camera replaced at no charge once the final remedy is available.

Affected Products

Product: 2019 Ford Flex
Product: 2019 Ford Fiesta
Product: 2019 Lincoln MKT

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V951000
Status: Active
Manufacturer: Ford Motor Company
Sold By: authorized dealers
Units Affected: 30,715 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24S75
Agency Last Updated: April 7, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response