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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Personal Care & Cosmetics/Haircare

Tideway High-Speed Hair Dryers Recalled for Electrocution and Shock Hazard

Agency Publication Date: July 3, 2024
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Summary

Focusee is recalling about 27,400 Tideway High-Speed Hair Dryers (Model PRO M01). These white and gold handheld dryers lack an immersion protection device, a safety feature designed to prevent electrocution if the product falls into water while plugged in. Consumers should immediately stop using the hair dryer and follow destruction instructions to receive a free replacement unit equipped with the required safety device.

Risk

Without the integral immersion protection device, these hair dryers pose a severe electrocution or shock hazard if they are dropped into water while connected to an electrical outlet. No incidents or injuries have been reported to date.

What You Should Do

  1. This recall involves Tideway High-Speed Hair Dryers, model PRO M01, which were sold in white with gold accents on the bottom of the handle and feature an LED temperature ring.
  2. Check the front of the handle for the 'Tideway' brand name and the device label or packaging for model number 'M01' or 'PRO M01'.
  3. Immediately unplug and stop using the recalled hair dryer to eliminate the risk of shock or electrocution.
  4. Destroy the recalled hair dryer by cutting the power cord and dispose of the unit according to your local and state recycling regulations.
  5. Email a photo of the destroyed hair dryer with the cut cord to info@tideway.shop or tidewayshopify@gmail.com to receive a free replacement hair dryer.
  6. Contact Tideway Shop at 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday, or visit https://tideway.shop/ and click on 'Recall' for further information.
  7. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately unplug and stop using the recalled hair dryers, and contact Tideway Shop to receive a free replacement. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to info@tideway.shop or tidewayshopify@gmail.com. Upon receipt of the photo, Focusee will send the customer a replacement hair dryer with an immersion protection device.

Contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.

Affected Products

Product: Tideway High-Speed Hair Dryer
Variants: White with gold on the bottom of the handle, Two speed adjustments, LED ring (Red, Orange, Blue, Green temperature settings)
Model:
PRO M01
M01
Date Ranges: Sold November 2023 through March 2024

'Tideway' is printed on the front of the handle. Includes a nozzle attachment.

Product Images

Recalled Tideway Hairdryer, Model Number M01

Recalled Tideway Hairdryer, Model Number M01

Recalled Tideway Hairdryer, Model Number M01

Recalled Tideway Hairdryer, Model Number M01

Label with Model Number M01 on recalled Tideway Hairdryer

Label with Model Number M01 on recalled Tideway Hairdryer

Packaging of Recalled Tideway Hairdryer, Model Number M01

Packaging of Recalled Tideway Hairdryer, Model Number M01

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24290
Status: Active
Sold By: TikTokShop.com; Shopify.com
Manufactured In: China
Units Affected: About 27,400
Distributed To: Nationwide
Importer: Focusee LTD, of Los Angeles, California
Contact: Tideway Shop at collect 209-267-4999 from 8 a.m. to 7 p.m. CT Monday through Friday or 8 a.m. to 6 p.m. CT Saturday and Sunday, email at info@tideway.shop or tidewayshopify@gmail.com, or online at https://tideway.shop/ and click on "Recall" for more information, or click on https://tideway.shop/recall.
Agency Last Updated: July 3, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response