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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Uncategorized

Flushmate® Recalls Flushmate II 501-B Pressure-Assisted Flushing Systems Due to Impact and Laceration Hazards

Agency Publication Date: October 18, 2018
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Summary

Approximately 1.4 million Flushmate II 501-B pressure-assisted flushing systems are being recalled because the internal vessel can burst. When this happens, the stored pressure can shatter the toilet tank and lift the lid with significant force. The recall affects units manufactured between September 3, 1996, and December 7, 2013, which were sold at Home Depot, Lowe's, and installed in toilets by brands like American Standard, Kohler, and Mansfield. Flushmate has received over 1,400 reports of units bursting, causing $710,000 in property damage and 23 injuries, including one requiring surgery. Consumers should immediately stop using these units and contact the company for a free replacement and professional installation.

Risk

The plastic vessel can burst at or near its weld seam, suddenly releasing high pressure that can cause the toilet tank to explode. This poses severe impact and laceration hazards to anyone nearby and can cause significant flooding and property damage.

What You Should Do

  1. Identify your unit by looking at the label on top of the black, rounded oval Flushmate unit inside your toilet tank. Check for Series No. 501-B, a Model No. starting with 'M' and ending with 'F', and a 15-character serial number.
  2. Check the first six digits of the serial number (the date code) to see if it falls between 090396 (September 3, 1996) and 120713 (December 7, 2013).
  3. If your unit is affected, immediately stop using the toilet. Turn off the water supply to the unit and flush the toilet one final time to release all stored internal pressure.
  4. Contact Flushmate at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday, or between 8 a.m. and 6:30 p.m. ET Saturday, to request a free replacement unit and scheduled installation by a technician.
  5. Visit www.flushmate.com and click on the '501-B Recall' link in the blue box at the top of the page for more information and to verify your unit online.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

📋Replace

Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.

Contact: Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at www.flushmate.com and click on “501-B Recall” in the blue box on the top of the page for more information.

Affected Products

Product: Flushmate II 501-B pressure-assisted flushing systems
Model:
501-B
Lot Numbers:
Serial numbers starting with date codes 090396 through 120713
Date Ranges: September 3, 1996 through December 7, 2013 (Manufacture Dates), September 1996 through December 2015 (Sales Dates)

Product Images

Flushmate II 501-B pressure-assisted flushing system

Flushmate II 501-B pressure-assisted flushing system

Location of label with model and serial numbers

Location of label with model and serial numbers

Label with model and serial numbers for recalled systems

Label with model and serial numbers for recalled systems

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19012
Status: Active
Manufacturer: Flushmate, of New Hudson, Mich., a division of Sloan Valve Company
Sold By: Home Depot and Lowe's stores, toilet manufacturers, distributors and plumbing contractors nationwide and online at www.grainger.com, www.hdsupply.com, www.homedepot.com and other online retailers from September 1996 through December 2015 for about $108 for the units without toilets.
Manufactured In: United States
Units Affected: About 1.4 million (in addition, about 17,300 were sold in Canada) (The Series 503 Flushmate III was previously recalled June 2012, January 2014, and July 2016.)
Distributed To: Nationwide
Contact: Flushmate toll-free at 844-621-7538 between 8 a.m. and 10 p.m. ET Monday through Friday and between 8 a.m. and 6:30 p.m. ET Saturday, or online at www.flushmate.com and click on “501-B Recall” in the blue box on the top of the page for more information.
Agency Last Updated: October 18, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response