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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

fluidfreeride Recalls Mercane WideWheel Electric Scooters Due to Fall and Injury Hazards (Recall Alert)

Agency Publication Date: October 4, 2019
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Summary

Approximately 1,800 Mercane WideWheel electric kick scooters are being recalled because the brake caliper can fail during use. This defect can cause riders to lose control, posing a significant risk of serious injury. There have been 15 reports of brake failure and four reports of injuries, including a sprained ankle, lower back bruises, and bloody knees. These gray aluminum alloy scooters were sold online at fluidfreeride.com, Amazon.com, and ebay.com from October 2018 through September 2019. Consumers should stop using the scooters immediately and contact fluidfreeride for a free repair.

Risk

The brake caliper on the scooter can fail while in motion, which prevents the rider from being able to stop or slow down properly. This lead to a loss of control and can cause the rider to fall or crash, resulting in serious bodily harm.

What You Should Do

  1. Immediately stop using all Mercane WideWheel electric kick scooters.
  2. Identify your scooter by checking the platform for the printed words 'WideWheel' and 'Mercane.' These foldable gray aluminum alloy scooters feature four-inch-wide wheels.
  3. Check if your model has either a single 500W motor with an 8.8Ah battery or dual 500W motors with a 13.2Ah battery, as all variations of the WideWheel are included in this recall.
  4. Contact fluidfreeride to receive a free repair for the brake caliper. You can reach them toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, email support@fluidfreeride.com, or visit www.fluidfreeride.com and click on 'Recall' at the top of the page.
  5. Call the CPSC Hotline at 800-638-2772 if you have any additional questions or concerns regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the electric scooters and contact fluidfreeride for a free repair. fluidfreeride is contacting all known purchasers directly.

Contact: fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information.

Affected Products

Product: Mercane WideWheel Electric Kick Scooter (Single 500W Motor)
Model:
8.8Ah battery model
Date Ranges: October 2018 - September 2019
Product: Mercane WideWheel Electric Kick Scooter (Dual 500W Motors)
Model:
13.2Ah battery model
Date Ranges: October 2018 - September 2019

Product Images

Recalled WideWheel electric kick scooter

Recalled WideWheel electric kick scooter

Brake caliper installed on recalled electric scooter

Brake caliper installed on recalled electric scooter

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20702
Status: Active
Sold By: Online at fluidfreeride.com, Amazon.com and ebay.com from October 2018 through September 2019 for between $1,000 and $1,200.
Manufactured In: China
Units Affected: About 1,800 (In addition, about 66 were sold in Canada)
Distributed To: Nationwide
Importer: Leitmotif Services, d/b/a fluidfreeride, of Miami, Florida
Contact: fluidfreeride toll-free at 855-949-0192 from 9 a.m. to 6 p.m. ET Monday through Friday, e-mail support@fluidfreeride.com or go to www.fluidfreeride.com and click on Recall at the top of the page for more information.
Agency Last Updated: October 4, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response