Question 1

Is Privasan Antiseptic Ointment, 1% Chlorhexidine Acetate in a hydrophilic ointment base which contains 10% stearyl alcohol; an OTC topical antiseptic ointment for animal use only, Keep Out of Reach of Children; Manufactured By: First Priority, Inc., Elgin, IL 60123; 
packaged in the following containers:
a) 1.0 oz. (28g) plastic tubes, NDC 3 62308-28810 9, product code CH050PCARE;
b) 7.0 oz. (198 g) white plastic screw cap jar, NDC 3 62308-28807 9, product code CH051PC; 
c) 1 lb (453.6 g) whit recalled?

Accepted Answer

First Priority, Inc. has recalled approximately 39,550 units of various antiseptic ointments, including Privasan, Vedco Chlorhex, Butler Dermachlor, and Partnar Exidine brands. These topical animal treatments contain 1% Chlorhexidine Acetate and were manufactured under process control deficiencies that could affect the product's quality or safety. Affected containers include 1.0-ounce tubes, 7.0-ounce jars, and 1-pound jars sold throughout the United States and Canada.

Question 2

What should I do?

Accepted Answer

Identify if you have the affected products by checking for these brand names: Privasan Antiseptic Ointment, Vedco Chlorhex Ointment, Butler Dermachlor Antiseptic Ointment, or Partnar Exidine Ointment. Check the packaging for the following identifying codes: 1.0 oz tubes (NDC 3 62308-28810 9, product code CH050PCARE), 7.0 oz jars (NDC 3 62308-28807 9, product code CH051PC, or UPC 3 50989 63514 5, or UPC 4020744), and 1 lb jars (NDC 3 62308-28816 1, product code CH052PC, or UPC 3 50989-63526 8, or UPC 4020745). Immediately stop using the ointment on animals if it matches the recalled product descriptions. Contact your veterinarian or healthcare provider for guidance regarding the health of any animal treated with these products. Return any unused product to the place of purchase for a refund and contact First Priority, Inc. at their Elgin, IL headquarters for further instructions. For additional questions, contact the FDA Center for Veterinary Medicine at 240-402-7002.

Question 3

How do I get a refund or replacement?

Accepted Answer

Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

First Priority, Inc.: Antiseptic Ointments Recalled Due to Manufacturing Deficiencies

Summary

Risk

What You Should Do

Your Remedy Options

Affected Products

Additional Information