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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Fireplaces and Inserts Recalled by Monessen Hearth Systems Due to Risk of Fire

Agency Publication Date: November 8, 2012
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Summary

Monessen Hearth Systems has recalled approximately 15,000 Signature Command™ electronically controlled gas fireplaces and inserts under the Majestic, Monessen, and Vermont Castings brands. A faulty control component can fail to light the fire while allowing gas to continue flowing into the unit, which can lead to a fire. These units were sold by hearth dealers nationwide between October 2011 and October 2012. Consumers should stop using these products and turn them off immediately to prevent gas buildup.

Risk

A component in the control system can prevent the fireplace from igniting even though gas continues to flow into the unit. This accumulated gas poses a serious risk of fire or explosion if it eventually ignites.

What You Should Do

  1. Locate the serial number on the rating plate, which is attached to a cable inside the lower or side control door of your fireplace or insert.
  2. Check if your serial number falls within the following ranges: 11-X-027322 to 11-X-031501; 12-X-000275 to 12-X-015206; 11-P-032597 to 11-P-059389; or 12-P-000202 to 12-P-037583.
  3. If your unit is affected, immediately stop using it and turn off the fireplace using the master control switch on the command center located inside the control door.
  4. Contact Monessen Hearth Systems Company toll-free at 877-406-9180 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.mhsc.com and click on 'Recall Notice: Signature Command Defect' to arrange for a free repair.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using and turn off the fireplace using the master control switch on the command center which is located inside the control door. Consumers should contact Monessen Hearth Systems Company to arrange a free repair.

Contact: Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.

Affected Products

Product: Majestic Signature Command™ Controlled Direct and B-Vent Gas Fireplaces and Inserts
Model:
11-X-027322 to 11-X-031501
12-X-000275 to 12-X-015206
11-P-032597 to 11-P-059389
12-P-000202 to 12-P-037583
Date Ranges: October 2011 - October 2012
Product: Monessen Signature Command™ Controlled Direct and B-Vent Gas Fireplaces and Inserts
Model:
11-X-027322 to 11-X-031501
12-X-000275 to 12-X-015206
11-P-032597 to 11-P-059389
12-P-000202 to 12-P-037583
Date Ranges: October 2011 - October 2012
Product: Vermont Castings Signature Command™ Controlled Direct and B-Vent Gas Fireplaces and Inserts
Model:
11-X-027322 to 11-X-031501
12-X-000275 to 12-X-015206
11-P-032597 to 11-P-059389
12-P-000202 to 12-P-037583
Date Ranges: October 2011 - October 2012

Product Images

Majestic Prodigy B Vent

Majestic Prodigy B Vent

Monessen BDV Direct Vent Fireplace

Monessen BDV Direct Vent Fireplace

Vermont Castings Aura Direct Vent Fireplace

Vermont Castings Aura Direct Vent Fireplace

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13033
Status: Active
Manufacturer: Monessen Hearth Systems Co., of Paris, Ky.
Sold By: Hearth dealers and distributors nationwide between October 2011 and October 2012 for between $1,030 and $8,160.
Manufactured In: United States, Mexico
Units Affected: About 15,000
Distributed To: Nationwide
Contact: Monessen Hearth Systems; toll-free at (877) 406-9180, from 8 a.m. to 5 p.m. ET Monday through Friday, or website www.mhsc.com and click on "Recall Notice: Signature Command Defect" for more information.
Agency Last Updated: January 20, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response