FedEx Supply Chain is recalling about 10,200 non-original equipment (non-OEM) cellphone batteries used in refurbished AT&T Samsung Galaxy Note 4 cellphones. These batteries were distributed as part of AT&T's insurance program between December 2016 and April 2017. Certain batteries have been identified as counterfeit and may overheat, with one report of a battery overheating received to date. Consumers will receive a free replacement battery by mail from FedEx Supply Chain.
The counterfeit batteries can overheat, posing significant fire and burn hazards to users. This occurs because the batteries show anomalies and were not supplied as original equipment by the phone's manufacturer.
Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.
Recalled cellphone battery
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response