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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Ford Motor Company: 2023 Explorer Recalled Due to Loose or Missing Steering Knuckle Fasteners

Agency Publication Date: February 8, 2024
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Summary

Ford Motor Company is recalling 121 units of the 2023 Explorer because a critical fastener connecting the steering knuckle and the strut may be loose or missing. This assembly issue can lead to improper tire alignment, causing the vehicle to pull to one side or requiring the driver to use significantly more effort to steer. In some cases, the brake hose may rub against the tire and leak fluid, which would result in a sudden loss of braking power. Dealers will inspect and tighten or install the necessary fasteners free of charge.

Risk

A loose connection can damage the brake hose through contact with the tire, leading to a brake fluid leak and a loss of stopping ability. Additionally, unexpected steering pull or increased steering effort can cause the driver to lose control, significantly increasing the risk of a crash.

What You Should Do

  1. Identify if your vehicle is affected: This recall specifically involves 121 units of the 2023 Ford Explorer model.
  2. Contact a Ford dealer to schedule a free inspection of the right-front lower fastener connecting the steering knuckle and strut.
  3. If the fastener is found to be loose or missing, the dealer will tighten or install the hardware at no cost to you.
  4. For further information or to check your VIN, contact Ford customer service at 1-866-436-7332 and reference recall number 24S04.
  5. Contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or visit www.nhtsa.gov for additional safety information.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and tightening of steering fasteners

How to: Take the vehicle to a Ford dealer for a free inspection and repair of the knuckle-to-strut connection.

Affected Products

Product: 2023 Ford Explorer

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V091000
Status: Active
Manufacturer: Ford Motor Company
Sold By: authorized dealers
Units Affected: 121 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 8, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24S04
Agency Last Updated: August 1, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response