Exmark is recalling approximately 2,200 Quest ZRT riding mowers from the 2009-2010 model years because internal bearings supporting the mower deck can fail. This defect can cause the deck to shift and interfere with the operator's steering or drive controls, leading to a loss of control and a crash. Exmark has received 18 reports of these incidents, though no injuries have been reported. These red and gray mowers were sold at Exmark dealers nationwide for between $4,200 and $4,400.
The deck support bearings can fail, allowing the heavy mower deck to move and jam the control levers. This prevents the operator from steering or stopping the mower safely, creating a risk of crashing into objects or terrain.
Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.
Model and serial number located behind the mower seat
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response