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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskNHTSA
Vehicles/Commercial Vehicles

ABC BUS Inc: Van Hool CX35 and CX45 Vehicles Recalled for Fire and Smoke Risk

Agency Publication Date: May 13, 2024
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Summary

ABC BUS Inc. is recalling 329 Van Hool CX35 and CX45 vehicles from the 2023-2024 model years that are equipped with Hydronic L-II heaters. The burner units in these heaters may release excessive amounts of exhaust gas, which can lead to smoke poisoning or a vehicle fire. To address this safety concern, dealers will inspect, rework, and calibrate the heaters to ensure exhaust values are within safe limits at no cost to owners.

Risk

The heater's burner unit can release dangerous levels of exhaust gas into the vehicle. This excessive gas poses a direct risk of smoke poisoning to occupants or can ignite, causing a vehicle fire that increases the risk of injury.

What You Should Do

  1. Immediately identify if your vehicle is an affected 2023-2024 Van Hool CX35 or CX45 model equipped with a Hydronic L-II heater.
  2. Stop using the vehicle's heaters immediately and do not turn them on until the recall repair has been performed.
  3. Contact ABC Bus customer service at 1-407-287-3184 to schedule a free inspection and repair. Reference ABC Bus recall number 24E030 during the call.
  4. Bring your vehicle to an authorized dealer to have the heater inspected, reworked, and calibrated free of charge.
  5. For further information or questions, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

You have 2 options:

๐Ÿ“‹Option 1: Other Action

Stop use warning for the heater unit

How to: Owners are advised not to use the heaters until they have been repaired.
๐Ÿ”งOption 2: Free Repair

Free dealer inspection and calibration

How to: Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge.

Affected Products

Product: 2023-2024 Van Hool CX35
Part / Model:
Hydronic L-II heater equipped
Product: 2023-2024 Van Hool CX45
Part / Model:
Hydronic L-II heater equipped

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V332000
Status: Active
Manufacturer: ABC BUS Inc
Sold By: ABC BUS Inc; authorized dealers
Units Affected: 329 vehicles(329% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 20, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24E030
Agency Last Updated: April 14, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response