Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Tools & Hardware/Generators & Engines

Excel Industries Recalls Zero-Turn Mowers Due to Fire Hazard (Recall Alert)

Agency Publication Date: May 30, 2019
Share:
Sign in to monitor this recall

Summary

Excel Industries is recalling about 5,400 Hustler and BigDog zero-turn lawn mowers because a wire tie located underneath the seat can damage the fuel line. This defect can lead to fuel leaks, posing a serious fire hazard to the operator. The recall includes yellow Hustler FasTrak and FasTrak SDX models, as well as red BigDog Stout and Stout MP models sold between June 2018 and March 2019. Consumers should immediately stop using these mowers and contact an authorized dealer for a free repair.

Risk

A wire tie under the seat can rub against and damage the fuel line during use. If the fuel line is compromised, fuel can leak onto hot engine components, creating a risk of fire.

What You Should Do

  1. Immediately stop using the recalled zero-turn mowers and park them in a safe location.
  2. Identify your mower by checking the brand name decal located on the front of the unit below the seat. Hustler mowers are yellow and BigDog mowers are red.
  3. Locate the model name and serial number tag on the right side of the mower, behind the seat. Confirm your mower is part of the recall if it has a serial number between 18058001 and 19028225.
  4. Check your model number against the affected list: BigDog Stout (937615, 937623, 937631, 937649EX, 937656EX, 937664EX), BigDog Stout MP (937680, 937698, 937706), Hustler FasTrak (938704, 938712, 938720, 938738, 938746, 938753, 938761, 938704CE, 938704EX, 938712CE, 938712EX, 938720EX, 938738CE), or Hustler FasTrak SDX (938779, 938787, 938795, 938779CE, 938779EX, 938787CE, 938787EX, 938795CE, 938795EX, 938845CE).
  5. Contact an authorized BigDog or Hustler dealer to schedule a free repair. You can reach Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday.
  6. Visit www.hustlerturf.com or www.bigdogmowers.com and click on 'Product Recall Info' for more information and to find a local dealer.
  7. Call the CPSC Hotline at 800-638-2772 for additional consumer safety information.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled mowers and contact a BigDog or Hustler authorized dealer to schedule a free repair. Excel is contacting all known purchasers directly.

Contact: Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.

Affected Products

Product: BigDog Stout Zero-Turn Mower
Model:
937615
937623
937631
937649EX
937656EX
937664EX
Lot Numbers:
Serial numbers 18058001 through 19028225
Date Ranges: June 2018 through March 2019
Product: BigDog Stout MP Zero-Turn Mower
Model:
937680
937698
937706
Lot Numbers:
Serial numbers 18058001 through 19028225
Date Ranges: June 2018 through March 2019
Product: Hustler FasTrak Zero-Turn Mower
Model:
938704
938712
938720
938738
938746
938753
938761
938704CE
938704EX
938712CE
938712EX
938720EX
938738CE
Lot Numbers:
Serial numbers 18058001 through 19028225
Date Ranges: June 2018 through March 2019
Product: Hustler FasTrak SDX Zero-Turn Mower
Model:
938779
938787
938795
938779CE
938779EX
938787CE
938787EX
938795CE
938795EX
938845CE
Lot Numbers:
Serial numbers 18058001 through 19028225
Date Ranges: June 2018 through March 2019

Product Images

Recalled Hustler FasTrak series zero-turn mower

Recalled Hustler FasTrak series zero-turn mower

Recalled Hustler FasTrak SDX series zero-turn mower

Recalled Hustler FasTrak SDX series zero-turn mower

Recalled BigDog Stout MP series zero-turn mower

Recalled BigDog Stout MP series zero-turn mower

Recalled BigDog Stout series zero-turn mower

Recalled BigDog Stout series zero-turn mower

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19748
Status: Active
Manufacturer: Excel Industries Inc., of Hesston, Kans.
Sold By: Authorized BigDog or Hustler dealers nationwide from June 2018 through March 2019 for between $6,800 and $9,400.
Manufactured In: United States
Units Affected: About 5,400
Distributed To: Nationwide
Contact: Excel toll-free at 844-594-2448 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.hustlerturf.com or www.bigdogmowers.com, depending on the brand of your mower, and click on “Product Recall Info” for more information.
Agency Last Updated: May 30, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response