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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Baby & Nursery/Strollers & Carriers

Ergobaby Recalls METROUS Strollers Due to Choking Hazard

Agency Publication Date: May 26, 2021
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Summary

Ergobaby has recalled approximately 2,800 METROUS1, METROUS2, and METROUS4 Compact City Strollers sold between July 2018 and September 2019. These strollers, which feature black, gray, or teal blue canopies, were sold online at Ergobaby.com, AlbeeBaby.com, and Amazon.com. The recall was initiated because the black release button on the harness buckle can break and detach, making it difficult to release the child and creating a choking hazard. Consumers are advised to stop using the strollers and contact Ergobaby for a free replacement harness.

Risk

The harness buckle button can break and detach while a child is in the stroller, posing a choking hazard to young children and potentially making it difficult to remove the child from the seat. Ergobaby has received 15 reports of the button breaking, though no injuries have been reported.

What You Should Do

  1. Immediately stop using the recalled Ergobaby METROUS1, METROUS2, and METROUS4 Compact City Strollers.
  2. Identify your stroller by checking the model name on the inside of the frame, located above the right-side rear wheel, and verify if it has a black release button in the middle of the harness buckle.
  3. Contact Ergobaby to receive instructions and a full free replacement restraint harness with buckle by calling toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, emailing Support@Ergobaby.com, or visiting www.ergobaby.com and clicking on 'Safety Notifications' at the bottom of the page.
  4. Follow Ergobaby's verbatim remedy instructions: 'Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.'
  5. For additional questions or concerns, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.

Contact: Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.

Affected Products

Product: Ergobaby METROUS1 Compact City Stroller (Black Canopy)
Model:
METROUS1
Date Ranges: July 2018 - September 2019
Product: Ergobaby METROUS2 Compact City Stroller (Gray Canopy)
Model:
METROUS2
Date Ranges: July 2018 - September 2019
Product: Ergobaby METROUS4 Compact City Stroller (Teal Blue Canopy)
Model:
METROUS4
Date Ranges: July 2018 - September 2019

Product Images

Recalled METROUS1, METROUS2 and METROUS4 Compact City Strollers

Recalled METROUS1, METROUS2 and METROUS4 Compact City Strollers

Close Up of the recalled METROUS stroller

Close Up of the recalled METROUS stroller

A view of the recalled button on the harness

A view of the recalled button on the harness

Location of the model name

Location of the model name

Recalled Black Button Buckle

Recalled Black Button Buckle

Replacement Gray Button Buckle

Replacement Gray Button Buckle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21139
Status: Active
Sold By: Online at ErgoBaby.com, AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300.
Manufactured In: China
Units Affected: About 2,800
Distributed To: Nationwide
Importer: The Ergobaby Carrier Inc., of Los Angeles, Calif.
Contact: Ergobaby toll-free at 888-416-4888 from 9 a.m. to 5 p.m. PT Monday through Friday, email at Support@Ergobaby.com, or online at www.ergobaby.com and click on "Safety Notifications" at the bottom of the page for more information.
Agency Last Updated: May 26, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response