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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

England's Stove Works Recalls to Repair Freestanding Pellet Stoves Due to Laceration Hazard

Agency Publication Date: February 24, 2016
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Summary

England's Stove Works is recalling about 2,300 Smartstove freestanding pellet stoves because ash can accumulate inside the firebox, causing smoke to build up and the glass door to break. The firm has received four reports of incidents, including one report of a minor injury. These black satin finish stoves were sold at Lowe's and specialty hardware stores nationwide between September 2015 and December 2015 for about $1,500. Consumers should stop using the stove immediately and contact the manufacturer to receive a free repair kit.

Risk

Excessive ash accumulation causes smoke buildup within the firebox, which can lead to the glass in the front door shattering. This poses a serious laceration hazard to anyone nearby when the glass breaks.

What You Should Do

  1. Check your stove to see if it is affected: Look for the model number 55-SHSSP01 and a serial number between 101 and 2513, which are printed on a black plate located on the back of the stove in the top right-hand corner.
  2. Verify the brand and appearance: The stove should be approximately 36 inches high with a black satin finish, an arched glass door, and the 'Smartstove' logo on the control panel.
  3. Immediately stop using the pellet stove until it has been repaired.
  4. Contact England's Stove Works at 800-641-3066 between 8 a.m. and 5 p.m. ET Monday through Friday to receive a free repair kit and installation instructions.
  5. Register for the repair kit online at www.heatredefined.com by clicking on 'Notice' at the top of the page.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.

Contact: England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.

Affected Products

Product: Smartstove freestanding pellet stoves
Model:
55-SHSSP01
Lot Numbers:
Serial numbers 101 through 2513
Date Ranges: Sold from September 2015 through December 2015

Product Images

Smartstove Pellet Stove

Smartstove Pellet Stove

The Smartstove logo appears on the pellet stove’s control panel.

The Smartstove logo appears on the pellet stove’s control panel.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16109
Status: Active
Manufacturer: England's Stove Works Inc., of Monroe, Va.
Sold By: Lowe's and specialty hardware stores nationwide and online at www.lowes.com from September 2015 through December 2015 for about $1,500.
Manufactured In: United States
Units Affected: About 2,300
Distributed To: Nationwide
Contact: England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.
Agency Last Updated: February 24, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response