Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

© 2026 Go Backs. All rights reserved.

High RiskNHTSA
Vehicles/Trucks & SUVs

Mazda North American Operations: 2024 CX-90 PHEV Recalled for Sudden Engine and Motor Shutdown

Agency Publication Date: October 26, 2023
Share:
Sign in to monitor this recall

Summary

Mazda is recalling approximately 4,252 of its 2024 CX-90 plug-in hybrid electric vehicles (PHEV) due to a software error. This error can cause both the gasoline engine and the electric motor to shut down without warning while the vehicle is being driven. This defect leads to a sudden loss of drive power, though steering and braking functions should remain operational. Owners will receive a free software update for the powertrain and engine control modules to fix the issue.

Risk

A sudden shutdown of the engine and motor results in an unexpected loss of drive power while the vehicle is in motion, which significantly increases the risk of a crash, especially at highway speeds.

What You Should Do

  1. Check your vehicle's VIN (Vehicle Identification Number) to see if your 2024 Mazda CX-90 Plug-in Hybrid Electric (PHEV) is part of this recall (Mazda recall number 6323J).
  2. Contact an authorized Mazda dealer to schedule a free appointment to have your powertrain control module and engine control module software updated.
  3. If you have questions or need assistance, contact Mazda customer service at 1-800-222-5500 (Option 6).
  4. For additional information, you can contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Software update for the powertrain and engine control modules.

How to: Contact an authorized Mazda dealer to have the powertrain control module and engine control module software updated free of charge.

Affected Products

Product: 2024 Mazda CX-90 Plug-in Hybrid Electric (PHEV)

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V719000
Status: Active
Manufacturer: Mazda North American Operations
Sold By: authorized dealers
Units Affected: 4,252 vehicles(43% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 6323J
Agency Last Updated: December 22, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response