Approximately 10,000 UComfy Neck and Shoulder Heat Wraps are being recalled because the electric units can overheat. Emson has received 16 reports of the wraps getting too hot, including three reports of consumers suffering burns. These blue and beige electric wraps were sold at HSN, Groupon, and other online retailers between October and November 2015. Consumers should immediately stop using the affected wraps and contact Emson for a free replacement.
The heat wrap's internal components can malfunction and overheat during use, causing the fabric or heating element to reach dangerous temperatures that can burn the user's skin.
Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.
UComfy Neck and Shoulder Heat Wrap
UComfy label on heat wrap
UComfy heat wrap plug
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response