Emporia is recalling about 80,000 North America Smart Plugs because they are not properly grounded, which can lead to electric shocks. These white plugs feature the "emporia" brand name on the front and were sold individually or in multi-packs on Amazon.com and Emporia's website between July 2022 and May 2023. While the company has received two reports of the plugs failing to operate due to grounding issues, no injuries have been reported. Consumers can choose between a full refund or a free replacement plug.
The smart plugs lack adequate grounding, creating a pathway for electrical current to pass to the user, resulting in a risk of electric shock.
Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Measures approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. Does not affect 240V EU plugs.
Recalled Smart Plug
Recalled Smart Plug
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response