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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

2025 Prevost H3-45 and X3-45 Recalled for Difficult to Open Emergency Exits

Agency Publication Date: April 14, 2025
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Summary

Prevost Car (US) Inc. is recalling 15 of its 2025 Prevost H3-45 and X3-45 motorcoaches because the release mechanism on the emergency exit windows may be difficult to open. These vehicles fail to comply with federal safety requirements for bus emergency exits. Prevost will inspect and adjust the emergency exit windows as necessary, free of charge.

Risk

Emergency exits that are difficult to open can prevent or delay passengers from exiting the vehicle during an emergency, which increases the risk of injury.

What You Should Do

  1. This recall involves 2025 Prevost H3-45 and X3-45 motorcoaches where the emergency exit window release mechanisms may not function properly.
  2. Contact Prevost's customer service at 1-866-870-2046 to arrange for a free inspection and necessary adjustment of the emergency exit windows. Mention Prevost recall number SR25-10.
  3. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information regarding recall 25V243.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and adjustment of emergency exit windows.

How to: Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owners may contact Prevost's customer service at 1-866-870-2046.

Affected Products

Product: 2025 Prevost H3-45
Part / Model:
H3-45

Manufacturer recall number SR25-10; NHTSA Campaign Number 25V243.

Product: 2025 Prevost X3-45
Part / Model:
X3-45

Manufacturer recall number SR25-10; NHTSA Campaign Number 25V243.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V243000
Status: Active
Manufacturer: Prevost Car (US) Inc.
Sold By: authorized Prevost dealers
Units Affected: 15 vehicles(80% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: August 28, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: SR25-10
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response