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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Recreational Vehicles

Keystone RV Company: 2022-2023 Cougar Travel Trailers Recalled for Missing Emergency Exit Window

Agency Publication Date: March 16, 2023
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Summary

Keystone RV Company is recalling 276 of its 2022-2023 Cougar travel trailers because they may have been manufactured without an emergency exit window. These vehicles lack a secondary means of escape, which is a critical safety requirement for recreational vehicles. Keystone dealers will inspect the trailers and install the necessary emergency exit window free of charge to ensure occupant safety.

Risk

In the event of an emergency or fire where the primary door is blocked, occupants would have no secondary way to exit the vehicle. This missing safety feature significantly increases the risk of entrapment and serious injury.

What You Should Do

  1. Identify if your vehicle is affected by checking if you own a 2022-2023 Keystone Cougar travel trailer.
  2. Contact any authorized Keystone RV Company dealer to schedule a free inspection of your trailer's windows.
  3. If the inspection confirms your trailer is missing the emergency exit window, the dealer will install one at no cost to you.
  4. For more information or to check if your specific VIN is included in this recall (Keystone recall number 23-440), contact Keystone customer service at 1-866-425-4369.
  5. For additional questions, you may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and window installation

How to: Dealers will inspect trailers and replace/install the emergency exit window if necessary, free of charge.

Affected Products

Product: 2022-2023 Keystone Cougar Travel Trailers

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V169000
Status: Active
Manufacturer: Keystone RV Company
Sold By: authorized dealers
Units Affected: 276 vehicles(138% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: March 29, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 23-440
Agency Last Updated: October 24, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response