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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: Thomas Built School Buses Recalled for Small Emergency Exit Labels

Agency Publication Date: July 24, 2024
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Summary

Daimler Trucks North America is recalling 27,494 Thomas Built school buses because the emergency exit labels have lettering that is too small and difficult to read. This affects 2019-2022 Saf-T-Liner C2, EFX, HDX, and Minotour DRW models, as well as 2020-2022 Saf-T-Liner C2 Jouley and Minotour SRW models. Owners can take their bus to a dealer for a free correction of the label lettering.

Risk

Labels that are difficult to read can prevent or delay passengers from using the emergency exit during an accident or crisis, increasing the risk of injury.

What You Should Do

  1. Check your vehicle records to see if you own a 2019-2022 Thomas Built Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, or Minotour DRW, or a 2020-2022 Saf-T-Liner C2 Jouley or Minotour SRW school bus.
  2. Contact Daimler Trucks North America (DTNA) customer service at 1-800-547-0712 to verify if your specific vehicle is included in recall FL918.
  3. Schedule an appointment with an authorized dealer to have the emergency exit lettering corrected free of charge.
  4. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free correction of emergency exit label lettering.

How to: Contact DTNA customer service at 1-800-547-0712 to arrange a free repair at a dealership.

Affected Products

Product: 2019-2022 Thomas Built Saf-T-Liner C2
Product: 2019-2022 Thomas Built Saf-T-Liner EFX
Product: 2019-2022 Thomas Built Saf-T-Liner HDX
Product: 2019-2022 Thomas Built Minotour DRW
Product: 2020-2022 Thomas Built Saf-T-Liner C2 Jouley
Product: 2020-2022 Thomas Built Minotour SRW

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V555000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: Authorized Daimler Trucks North America dealers
Manufactured In: United States
Units Affected: 27,494 vehicles(27494% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: September 5, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL918
Agency Last Updated: September 11, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response