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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: Thomas Built SAF-T-LINER C2 Transit Buses Recalled for Emergency Door Defect

Agency Publication Date: October 3, 2023
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Summary

Daimler Trucks North America is recalling 173 of its 2019-2024 Thomas Built SAF-T-LINER C2 transit buses because the fasteners on the emergency exit door can loosen and fall off. If these fasteners detach, the emergency exit door may open unexpectedly while the bus is in motion. Owners of these vehicles should contact a Daimler Trucks North America (DTNA) dealer to have the fasteners inspected and tightened free of charge.

Risk

The emergency exit door can open unexpectedly while the bus is operating, which significantly increases the risk of passengers falling out of the vehicle or other injuries occurring during transit.

What You Should Do

  1. Identify if your fleet includes 2019-2024 Thomas Built SAF-T-LINER C2 transit buses.
  2. Contact Daimler Trucks North America (DTNA) customer service at 1-800-547-0712 to verify if your specific vehicle is part of recall number FL982.
  3. Schedule an appointment with an authorized DTNA dealer to have the emergency exit door fasteners inspected and tightened at no cost to you.
  4. For additional information or to report safety concerns, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Inspection and tightening of emergency exit door fasteners.

How to: Contact an authorized dealer to have the fasteners inspected and tightened free of charge.

Affected Products

Product: 2019-2024 Thomas Built SAF-T-LINER C2

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V670000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: authorized dealers
Units Affected: 173 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 1, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL982
Agency Last Updated: December 20, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response