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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: Thomas Built School Buses Recalled for Emergency Exit Door Safety Risk

Agency Publication Date: October 3, 2023
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Summary

Daimler Trucks North America is recalling 20,668 Thomas Built school buses because the emergency exit door may open unexpectedly. This affects certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley models. The fasteners securing the emergency exit door can loosen and detach over time, creating a serious hazard for students and passengers while the vehicle is in motion.

Risk

An emergency exit door that opens unexpectedly while the bus is moving creates a significant risk of a passenger falling out of the vehicle, leading to serious injury or death.

What You Should Do

  1. Identify if your bus is affected by checking the model and year: 2019-2024 Thomas Built SAF-T-LINER C2 or 2020-2024 Thomas Built SAF-T-Liner Jouley school buses.
  2. Contact Daimler Trucks North America (DTNA) customer service at 1-800-547-0712 to confirm if your specific vehicle is included in this recall (Internal Recall Number: FL982).
  3. Schedule a free appointment with an authorized dealer to have the emergency exit door fasteners inspected and tightened to the correct specifications.
  4. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free inspection and tightening of emergency exit door fasteners.

How to: Contact DTNA customer service or an authorized dealer to arrange for a free inspection and repair.

Affected Products

Product: 2019-2024 Thomas Built SAF-T-LINER C2
Product: 2020-2024 Thomas Built SAF-T-Liner Jouley

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V669000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: authorized dealers
Units Affected: 20,668 vehicles(207% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: December 1, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL982
Agency Last Updated: December 20, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response