Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

Agency Publication Date: November 21, 2013
Share:
Sign in to monitor this recall

Summary

ElliptiGO is recalling about 7,000 outdoor elliptical cycles (models 3C, 8C, and 11R) because the front fork can separate or the drive arm axles can detach during use. These bicycle-elliptical hybrids were sold between April 2011 and October 2013. There have been 11 reports of these mechanical failures, including one injury involving minor abrasions. Consumers should immediately stop using the cycles and contact ElliptiGO for a free safety retrofit and upgraded drive arm axles.

Risk

The front fork can break apart or the drive arm axles can come loose while the cycle is in motion, causing the rider to lose control and fall.

What You Should Do

  1. Check your cycle's model name (3C, 8C, or 11R) and serial number, located on the frame in front of the back wheel near the kickstand.
  2. Verify if your serial number is in the affected range: for 3C and 8C models, check for numbers 11-010-001 through 13-028-102; for 11R models, check for numbers 12-003-069 through 12-020-035.
  3. Immediately stop using any recalled ElliptiGO cycle until it has been repaired.
  4. Contact ElliptiGO at (888) 551-0117 from 9 a.m. to 4 p.m. PT Monday through Friday or visit www.elliptigo.com/safety to find the nearest authorized repair center for a free safety retrofit and replacement drive arm axles.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.

Contact: ElliptiGO toll-free at (888) 551-0117 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.elliptigo.com and click on the "Model 3C, 8C and 11R Recall" link for more information.

Affected Products

Product: ElliptiGO 3C outdoor elliptical cycles
Model:
3C
C-Series
Lot Numbers:
11-010-001 through 13-028-102
Date Ranges: April 2011 through October 2013
Product: ElliptiGO 8C outdoor elliptical cycles
Model:
8C
C-Series
Lot Numbers:
11-010-001 through 13-028-102
Date Ranges: April 2011 through October 2013
Product: ElliptiGO 11R outdoor elliptical cycles
Model:
11R
Lot Numbers:
12-003-069 through 12-020-035
Date Ranges: April 2011 through October 2013

Product Images

Photo of an ElliptiGO 3C outdoor elliptical bicycle

Photo of an ElliptiGO 3C outdoor elliptical bicycle

Photo of an ElliptiGO 8C outdoor elliptical bicycle

Photo of an ElliptiGO 8C outdoor elliptical bicycle

Photo of an ElliptiGO 11R outdoor elliptical bicycle

Photo of an ElliptiGO 11R outdoor elliptical bicycle

Serial number location

Serial number location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 14027
Status: Active
Sold By: ElliptiGO Inc. online at elliptigo.com and through various specialty bicycle and specialty fitness retailers nationwide from April 2011 through October 2013 for about $1,800 to $3,500.
Manufactured In: Taiwan
Units Affected: About 7,000 in the U.S. and 200 in Canada
Distributed To: Nationwide
Importer: ElliptiGO Inc., of Solana Beach, Calif.
Contact: ElliptiGO toll-free at (888) 551-0117 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.elliptigo.com and click on the "Model 3C, 8C and 11R Recall" link for more information.
Agency Last Updated: January 7, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response