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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

Agency Publication Date: October 11, 2012
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Summary

ElliptiGO Inc. is recalling about 140 ElliptiGO 11R outdoor elliptical cycles because the drive arm can crack or break during use. The firm has received three reports of the drive arm cracking, though no injuries have been reported. These matte black cycles were sold at specialty bicycle and fitness retailers and online from April 2012 through July 2012 for approximately $3,500. Consumers should stop using the recalled cycles and contact ElliptiGO for free replacement drive arms to be installed by an authorized dealer.

Risk

The carbon-fiber drive arms on these cycles can structuraly fail while in motion, causing the user to lose balance and fall. This poses a significant risk of physical injury if the break occurs while the user is riding at speed or in traffic.

What You Should Do

  1. Immediately stop using the ElliptiGO 11R outdoor elliptical cycle.
  2. Check your cycle's serial number to see if it is included in the recall. Affected serial numbers range from 12-003-069 through 12-020-035. The serial number is located underneath the product, behind where the kickstand attaches to the frame.
  3. Identify your cycle by its matte black frame with white markings and the word 'ElliptiGO' printed on the frame.
  4. Contact ElliptiGO toll-free at (888) 551-0117 between 12 p.m. and 8 p.m. ET Monday through Friday, or visit www.elliptigo.com to receive free replacement drive arms and find an authorized dealer for installation.
  5. For further information, visit the firm's website at www.elliptigo.com/recall.html or click on Support/Safety Notices at www.elliptigo.com.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions about this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.

Contact: For additional information, contact ElliptiGO toll-free at (888) 551-0117 between 12 p..m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html or www.elliptigo.com and click on Support/Safety Notices.

Affected Products

Product: ElliptiGO 11R outdoor elliptical cycles
Model:
11R
Serial numbers 12-003-069 through 12-020-035
Date Ranges: April 2012 through July 2012

Product Images

Picture of recalled elliptical cycle

Picture of recalled elliptical cycle

Picture of recalled elliptical cycle

Picture of recalled elliptical cycle

Picture of recalled elliptical cycle

Picture of recalled elliptical cycle

Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle

Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13702
Status: Active
Manufacturer: ElliptiGO Inc., of Solana Beach, Calif.
Sold By: ElliptiGO Inc. online at www.elliptigo.com and various specialty bicycle and specialty fitness retailers nationwide from April 2012 through July 2012 for about $3,500.
Manufactured In: Taiwan
Units Affected: About 140
Distributed To: Nationwide
Contact: For additional information, contact ElliptiGO toll-free at (888) 551-0117 between 12 p..m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html or www.elliptigo.com and click on Support/Safety Notices.
Agency Last Updated: January 12, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response