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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

ElliptiGO Recalls Arc Model Stand-Up Bicycles Due to Fall and Injury Hazards

Agency Publication Date: October 6, 2021
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Summary

ElliptiGO has recalled Arc 3, Arc 8, and Arc 24 stand-up bicycle models sold between November 2015 and December 2020. About 3,800 units were sold nationwide at specialty bike shops and online through ElliptiGO and Amazon. The aluminum bicycle frame can break or crack during use, posing a serious fall hazard. Consumers should stop using the bikes and contact ElliptiGO for a replacement, credit, or prorated refund.

Risk

The bicycle frame can unexpectedly crack or break while being ridden, which can cause the rider to fall and suffer injuries. There have been 23 reports of frame failures and 6 reports of minor injuries, including lacerations, road rash, and a broken helmet.

What You Should Do

  1. Immediately stop using the recalled ElliptiGO Arc bicycles to prevent potential falls and injuries.
  2. Identify your bicycle by checking the frame for the words 'ElliptiGO' and 'Arc' and confirming it is an Arc 3 (3 gears), Arc 8 (8 gears), or Arc 24 (24 gears) model.
  3. Contact ElliptiGO Inc. to receive a replacement bike, credit, or refund by calling toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, emailing info@elliptigo.com, or visiting www.elliptigo.com and clicking the 'Arc Recall' button.
  4. Follow the official remedy instructions: 'Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.'
  5. For additional questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ“‹Refund, Repair

Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.

Contact: ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.

Affected Products

Product: ElliptiGO Arc 3 stand-up bicycle
Model:
Arc 3
Date Ranges: November 2015 - December 2020
Product: ElliptiGO Arc 8 stand-up bicycle
Model:
Arc 8
Date Ranges: November 2015 - December 2020
Product: ElliptiGO Arc 24 stand-up bicycle
Model:
Arc 24
Date Ranges: November 2015 - December 2020

Product Images

Recalled ElliptiGO Arc bicycle (side and front views)

Recalled ElliptiGO Arc bicycle (side and front views)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22003
Status: Active
Sold By: Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 through December 2020 for between $500 and $1,500.
Manufactured In: Taiwan
Units Affected: About 3,800 (In addition, about 31 were sold in Canada)
Distributed To: Nationwide
Importer: ElliptiGO Inc., of Solana Beach, Calif.
Contact: ElliptiGO toll-free at 888-551-0117 from 9 a.m. to 4:30 p.m. PT Monday through Friday, email at info@elliptigo.com or online at www.elliptigo.com and click on the "Arc Recall" button for more information.
Agency Last Updated: October 6, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response