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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Other/Industrial & Commercial

Elkay Recalls Water Coolers and Bottle Filling Stations Due to Shock Hazard

Agency Publication Date: January 25, 2018
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Summary

Elkay is recalling about 31,600 Elkay and Halsey Taylor water coolers and bottle filling stations due to a mechanical defect that can lead to electrical shock. Internal screws that secure the grounding wire can break, causing the wire to become loose and potentially energizing the unit's exterior. The firm has received 362 reports of broken screws being found in units before installation, though no injuries have been reported yet. These units were primarily installed in public facilities like schools, airports, and office buildings between May and June 2017. Elkay is providing a free repair for all affected units.

Risk

A broken grounding screw can allow the electrical grounding wire to detach. If the wire comes loose, the metal components of the water cooler can become electrically charged, posing a serious risk of electrical shock to anyone who touches the unit.

What You Should Do

  1. Identify your unit by looking for the brand name 'Elkay' or 'Halsey Taylor' on the front nameplate or embossing.
  2. Check the serial number on the unit; affected products have serial numbers beginning with 1704, 1705, or 1706.
  3. Verify the model number by visiting www.checkmycooler.com to see if your specific model (such as EZ, LZ, HAC, or HVR series) is included in the recall.
  4. Immediately stop using the recalled water cooler or bottle filling station and unplug the unit from the electrical outlet.
  5. Contact Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m. CT, or email Recall17@elkay.com to schedule a free repair.
  6. Visit www.elkay.com and click on 'PRODUCT RECALL' for more information and to enter your full serial number for verification.
  7. For additional questions or help, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled water coolers and bottle filling stations, unplug the units and contact Elkay for a free repair.

Contact: Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at Recall17@elkay.com or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.

Affected Products

Product: Elkay Water Coolers and Bottle Filling Stations
Model:
ECP8
ECU8
EFA(4, 8, 14, 16, 20)
EFHA(8, 14)
EFOA8
EFY8
EHFSA8
EMABF(TL)8
ESWA8
EW(TL)A(4, 8, 14, 16, 20)
EWCA(4, 8, 14)
EZ (all models)
FD700(3, 5, 10)
HEW3
LFAE(8, 14, 20)
LFDE10
LMABF(TL)8
LVRC(TL)8
LVRCGRN(TL)8
LVRCHD(TL)8
LWAE(8, 14)
LWCE4
LZ (all models)
OHFAVR8
VRC(TL)8
VRC(TL)FR(D, 8)
VRCGRN(TL)8
VRCHD(TL)8
Lot Numbers:
Serial numbers beginning with 1704
Serial numbers beginning with 1705
Serial numbers beginning with 1706
Date Ranges: May 2017 - June 2017
Product: Halsey Taylor Water Coolers and Bottle Filling Stations
Model:
HAC(G)8
HBW8
HOF14
HTHBHAC(G)8
HTHBHVR8
HTVZ (all models)
HVR(GRN)8
HVR8HD
S(300, 500, 10000)
SCWT(8, 14, 20)
SW(4, 8, 14)
WC8
WM(8, 14, 16)
XP8
Lot Numbers:
Serial numbers beginning with 1704
Serial numbers beginning with 1705
Serial numbers beginning with 1706
Date Ranges: May 2017 - June 2017

Product Images

ECP8*

ECP8*

ECU8*

ECU8*

EFA & LFAE* EFA & LFAE* EFY8S1Z EFHA* EFOA8*

EFA & LFAE* EFA & LFAE* EFY8S1Z EFHA* EFOA8*

EHFSA8*, EHFSA8*, OHFAVR8S1Z

EHFSA8*, EHFSA8*, OHFAVR8S1Z

EMABF* & LMABF*

EMABF* & LMABF*

EMABF*WS* & LMABF*WS*

EMABF*WS* & LMABF*WS*

ESWA8*

ESWA8*

EW(TL)A*, LW(TL)A*, EWCA* and LWCE*

EW(TL)A*, LW(TL)A*, EWCA* and LWCE*

EZ* & LZ*

EZ* & LZ*

EZS*WS* & LZS*WS*

EZS*WS* & LZS*WS*

FD700* LFDE*

FD700* LFDE*

HEW3*

HEW3*

LVRC(GRN)* & VRC(GRN)*

LVRC(GRN)* & VRC(GRN)*

LVRCHD8* & VRCHD8*

LVRCHD8* & VRCHD8*

LVRCGRN*WS & VRCGRN*WS*

LVRCGRN*WS & VRCGRN*WS*

LVRC*WS* & VRC*WS*

LVRC*WS* & VRC*WS*

HAC(G)8*

HAC(G)8*

HAC8EEBL*

HAC8EEBL*

HBW8*

HBW8*

HOF14*, SCWT*, XP8W*

HOF14*, SCWT*, XP8W*

HTHB-HAC(8)*

HTHB-HAC(8)*

HTHB-HVRGRN8*

HTHB-HVRGRN8*

HTHBHVR8*

HTHBHVR8*

HTVZ*

HTVZ*

HVR(GRN)8*

HVR(GRN)8*

HVR8HD*

HVR8HD*

S-Series S*00*

S-Series S*00*

SW*

SW*

WC8A*

WC8A*

WM*

WM*

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18085
Status: Active
Manufacturer: Elkay Plumbing Products Company, of Savanna, Ill.
Sold By: Elkay distributors from May 2017 through June 2017 for between $600 and $7,450.
Distributor: Elkay Sales Inc., of Oak Brook, Ill.
Manufactured In: United States
Units Affected: About 31,600
Distributed To: Nationwide
Contact: Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at Recall17@elkay.com or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.
Agency Last Updated: January 25, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response