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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Electrical & Lighting

Firefly Integrations, LLC: Multiplex G9 Electronic Control Center Circuit Boards Recalled for Fire Risk

Agency Publication Date: June 4, 2024
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Summary

Firefly Integrations is recalling 13 Multiplex G9 control units used to manage equipment and accessories in motorhomes. These electronic circuit boards can fail and become damaged if they are exposed to excessive voltage. The recall is necessary because a damaged board can lead to electrical failure or fire; Firefly will coordinate with RV manufacturers to add an additional circuit module to protect the boards at no cost to owners.

Risk

If the circuit board receives excessive voltage, the components can become damaged and short-circuit, which significantly increases the risk of a vehicle fire. No incidents or injuries have been specifically reported in this notice.

What You Should Do

  1. Check your motorhome's documentation or control panel to determine if it uses a Firefly Integrations Multiplex G9 control unit.
  2. Contact Firefly Integrations customer service at 1-574-825-4600 to confirm if your specific unit is among the 13 affected devices and to learn which RV manufacturer purchased your unit.
  3. Once confirmed, contact the authorized dealer for your RV manufacturer to schedule a free appointment to have an additional circuit module installed onto the existing component board.
  4. If you have additional questions or concerns, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Installation of an additional circuit module

How to: Dealers for the affected RV manufacturer will add an additional circuit module to the existing component board free of charge.

Affected Products

Product: Firefly Integrations Multiplex G9 Electronic Control Center Unit
Part / Model:
Multiplex G9

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24E043000
Status: Active
Manufacturer: Firefly Integrations, LLC
Sold By: RV manufacturers
Units Affected: 13 vehicles(13% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Safety Defect
Owner Notification Date: June 3, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: August 6, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response