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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Smart Home

Eguana Evolve Home Energy Storage Systems Recalled for Fire Hazard

Agency Publication Date: January 26, 2022
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Summary

Eguana Technologies is recalling about 245 Evolve 0513U Home Energy Storage Systems because the LG lithium-ion battery modules inside can overheat. These systems are freestanding white cabinets, nearly three feet high and four feet long, designed to store energy from solar panels. Although no injuries have been reported, the overheating batteries pose a serious risk of fire. Eguana Technologies is offering a free repair, which includes remotely limiting the battery charge to reduce risk until a full battery replacement can be performed by a technician.

Risk

The lithium-ion battery modules inside the storage system can overheat during use. This creates a significant fire hazard that could result in property damage or serious injury.

What You Should Do

  1. This recall affects Eguana Technologies Evolve 0513U Home Energy Storage Systems with serial numbers ranging from ET-000200 to ET-000600.
  2. Identify the product by looking for the Eguana logo on the center of the left door and checking the serial number located inside the cabinet toward the bottom left of the unit.
  3. Immediately contact Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, or email lgrecall@eguanatech.com to schedule a free repair and battery replacement.
  4. If your unit is connected online, Eguana will remotely limit the battery's state of charge to reduce the risk of overheating until the hardware can be replaced.
  5. If your unit is not connected online, contact Eguana Technologies to schedule a technician to visit your home and manually reduce the state of charge at no cost.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.

Contact: Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.

Affected Products

Product: Evolve 0513U Home Energy Storage System
Variants: Freestanding cabinet, Includes 2 to 6 battery modules
Model:
0513U
Serial Numbers:
ET-000200 to ET-000600
Date Ranges: Sold October 2020 through May 2021

The Eguana logo is located on the left door towards the center; serial number is inside the cabinet toward the bottom left.

Product Images

Recalled Eguana Technologies Evolve 0513U Home Energy Storage System

Recalled Eguana Technologies Evolve 0513U Home Energy Storage System

Recalled Eguana Technologies Evolve 0513U Home Energy Storage System Serial Number Location

Recalled Eguana Technologies Evolve 0513U Home Energy Storage System Serial Number Location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22058
Status: Active
Sold By: Amazon.com
Manufactured In: Canada, South Korea
Units Affected: About 245
Distributed To: Nationwide
Importer: Eguana Technologies, of Calgary, Canada (home energy system); LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd., in turn a wholly-owned subsidiary of LG Chem Ltd. (lithium-ion battery module)
Contact: Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on "Safety Recalls" at the bottom of the page.
Agency Last Updated: January 26, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response