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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Motorcycles & ATVs

Kawasaki Motors Corp., U.S.A: ECU May Improperly Shift Transmission to Neutral

Agency Publication Date: September 12, 2024
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Summary

Kawasaki Motors Corp., U.S.A. (KMC) is recalling approximately 1,150 model year 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. A defect in the electronic control unit (ECU) can cause the transmission to unexpectedly shift into neutral while the rider is attempting to shift from first to second gear. Owners can have their motorcycle's software reprogrammed by an authorized dealer at no cost to resolve this issue.

Risk

An unintended shift into neutral while riding causes an immediate loss of drive power. This sudden loss of acceleration and control significantly increases the risk of a crash, especially in traffic or during maneuvers.

What You Should Do

  1. Confirm if your motorcycle is affected by identifying your model as a 2024 Kawasaki Z7 Hybrid ABS or a 2024 Kawasaki Ninja 7 Hybrid ABS.
  2. Contact an authorized Kawasaki dealer to schedule a free appointment to have the Electronic Control Module (ECM) software reprogrammed.
  3. If you have additional questions, contact Kawasaki Motors Corp., U.S.A. customer service at 1-866-802-9381 and reference recall number MC24-13.
  4. For further assistance, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Dealers will reprogram the ECM software free of charge.

How to: Contact an authorized Kawasaki dealer to arrange for a free software update.

Affected Products

Product: 2024 Kawasaki Z7 Hybrid ABS
Part / Model:
Z7 Hybrid ABS
Product: 2024 Kawasaki Ninja 7 Hybrid ABS
Part / Model:
Ninja 7 Hybrid ABS

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V680000
Status: Active
Manufacturer: Kawasaki Motors Corp., U.S.A.
Sold By: authorized dealers
Units Affected: 1,150 vehicles(12% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: November 27, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: MC24-13
Agency Last Updated: December 2, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response