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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Echopixel True 3D Viewer Recalled for Incorrect Image Orientation Risk

Agency Publication Date: May 16, 2025
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Summary

Echopixel, Inc. is recalling 18 units of its True 3D Viewer software (Model EP-00003) because a defect can cause medical images to display in the wrong orientation. This issue specifically occurs when importing enhanced ultrasound data used for clinical review and pre-operative surgical planning. To date, there have been no reports of injuries or incidents related to this software defect.

Risk

If a medical image is displayed in the wrong orientation, it could lead to an incorrect diagnosis or a flawed surgical treatment plan, potentially causing serious harm to patients during surgery.

What You Should Do

  1. This recall affects Echopixel True 3D Viewer software (Model EP-00003) with Unique Device Identifier 00851325007003, covering various full release and research software versions released between February 2017 and February 2018.
  2. Check the software version currently installed on your workstation; affected versions include releases starting with 1.6 and 0.00. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device.
  4. Contact Echopixel, Inc. or your medical equipment distributor directly to arrange for a software correction, update, or return.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for additional information regarding medical device recalls.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: True 3D Viewer
Model / REF:
EP-00003
Lot Numbers:
1.6.1.3080.428 (Released 13-Apr-2017)
1.6.2.3670.435 (Released 07-Dec-2017)
0.00.2695.422 (Released 15-Feb-2017)
0.00.2927.423 (Released 15-Feb-2017)
0.00.2964.423 (Released 24-Feb-2017)
0.00.3102.428 (Released 04-Apr-2017)
0.00.3245.428 (Released 05-May-2017)
0.00.3302.431 (Released 02-Jun-2017)
0.00.3344.432 (Released 18-Jul-2017)
0.00.3412.433 (Released 14-Aug-2017)
0.00.3656.442 (Released 09-Nov-2017)
0.00.3669.442 (Released 05-Dec-2017)
0.00.3683.445 (Released 02-Jan-2018)
0.00.3702.447 (Released 11-Jan-2018)
0.00.3730.447 (Released 08-Feb-2018)
UDI:
00851325007003

Includes full release and research/develop versions.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96674
Status: Active
Manufacturer: Echopixel, Inc.
Sold By: Direct Sales; Medical Equipment Distributors
Manufactured In: United States
Units Affected: 18
Distributed To: California, Ohio, New Jersey, Pennsylvania, Massachusetts, Florida, Connecticut, Texas, Louisiana, Michigan, Minnesota

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.