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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Gyroor C3 E-Bikes Recalled Due to Fire and Burn Hazards

Agency Publication Date: December 15, 2022
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Summary

Shenzhen Chitado Technology Co. Ltd. (doing business as Gyroor) is recalling about 3,300 Gyroor C3 e-bikes because the battery packs can ignite. The black e-bikes feature red stripes and the Gyroor logo on the frame. There have been two reports of battery packs catching fire, resulting in two injuries that required medical treatment for foot burns and smoke inhalation. Consumers should stop using the battery packs immediately and contact the manufacturer for a free replacement battery.

Risk

The e-bike's battery pack can catch fire while in use or during charging. Two separate incidents of battery ignition have already resulted in injuries requiring medical attention for burns and smoke inhalation.

What You Should Do

  1. The recalled Gyroor C3 e-bikes are black with red stripes, feature the Gyroor logo on the downtube, and have 'C3' printed on a label on the seat tube. Affected units have serial numbers beginning with '8330' located on the frame below the headlights.
  2. Stop using the battery packs on the recalled e-bikes immediately.
  3. Contact Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, email benson@gyroor.com, or visit www.gyroor.com/recalls to receive a free replacement battery pack.
  4. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

🔧Free Repair

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Contact: Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.

Affected Products

Product: Gyroor C3 E-Bikes
Variants: Black with red stripes
Model:
C3
Serial Numbers:
8330
Date Ranges: Sold November 2020 through September 2022

Serial number is printed on the frame below the headlights and begins with 8330; C3 is printed on a label on the seat tube.

Product Images

Recalled Gyroor C3 e-bike

Recalled Gyroor C3 e-bike

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23716
Status: Active
Manufacturer: Shenzhen Chirrey Technology Co., Ltd., of China
Sold By: Amazon.com; gyroor.com; gyroorboard.com; Walmart.com
Distributor: Shenzhen Chitado Technology Co. Ltd., d/b/a Gyroor, of China
Manufactured In: China
Units Affected: About 3,300
Distributed To: Nationwide
Contact: Gyroor toll-free at 833-737-1294 from 8 a.m. to 12 p.m. and 1:30 p.m. to 5:30 p.m. PT Monday through Friday, by email atbenson@gyroor.com, or online at www.gyroor.com/recalls or www.gyroor.com and click on "Recalls" at the top of the page for more information.
Agency Last Updated: December 15, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response