Dynabook Americas (formerly Toshiba America Information Systems) is recalling about 15.5 million AC adapters used with Toshiba personal laptop computers. These adapters can overheat and spark, posing a significant fire and burn risk to consumers. The firm has already received 679 reports of adapters overheating, catching fire, melting, or burning, including 43 reports of minor burn injuries. The black adapters were sold with laptops or separately for $25 to $75 between April 2008 and April 2014.
The adapters can overheat and spark while in use, leading to fire, melting, and potential burn injuries. There are nearly 700 reports of these adapters causing smoke or fire damage.
Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter. Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
Date codes appear on labels as YearMonth (e.g., 0804 for April 2008) or YearWeek (e.g., 0815 for week 15 of 2008).
Recalled Toshiba AC Adapter with model name/number and serial number location
Recalled Toshiba AC Adapter with model name/number and serial number location
Recalled Toshiba AC Adapter with model name/number and serial number location
Recalled Toshiba AC Adapter with model name/number for PA-1750-04 and serial number location
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response