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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Tableware

Dunkin' Donuts Recalls Glass Tumblers Due to Laceration and Burn Hazards

Agency Publication Date: January 10, 2017
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Summary

Dunkin' Donuts is recalling approximately 8,300 of its 16-ounce glass tumblers used for hot and cold beverages because the glass can crack or break during use. The recall includes three distinct styles sold between September 2016 and November 2016. Dunkin' Donuts has received 19 reports of these tumblers cracking or breaking, which can cause cuts or burns to consumers. If you own one of these tumblers, you should stop using it immediately and return it to any Dunkin' Donuts restaurant for a full refund.

Risk

The double-walled glass design can fail and crack or break while containing liquids, which poses a risk of lacerations from broken glass and burns if the tumbler contains hot beverages. Nineteen incidents of breaking glass have been reported to the company.

What You Should Do

  1. Immediately stop using the recalled 16-ounce Dunkin' Donuts glass tumblers.
  2. Identify your tumbler style: Style 1 has 'BUT FIRST, DUNKIN' in white font with a clear lid and pink plastic at the base connection; Style 2 has 'BUT FIRST, DUNKIN' in white font with a clear lid and orange plastic at the base connection; Style 3 has a black and gray plaid pattern, a black lid, and a black silicone grip embossed with 'DD'.
  3. Return the affected tumbler to the Dunkin' Donuts restaurant where it was originally purchased to receive a full refund of the $13 to $15 purchase price.
  4. For more information, contact Dunkin' Donuts at 800-859-5339 from 7 a.m. to 7 p.m. ET Monday through Friday, or visit www.dunkindonuts.com and click on 'Learn More' next to the safety recall alert.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled glass tumblers and return them to the Dunkin' Donuts restaurant where purchased for a full refund.

Contact: Dunkin' Donuts at 800-859-5339 from 7 a.m. to 7 p.m. ET Monday through Friday, or online at www.dunkindonuts.com and click on "Learn More" next to the safety recall alert for more information.

Affected Products

Product: Dunkin' Donuts Glass Tumbler, 'BUT FIRST, DUNKIN' (Pink Accent) (16-oz)
Date Ranges: September 2016 - November 2016
Product: Dunkin' Donuts Glass Tumbler, 'BUT FIRST, DUNKIN' (Orange Accent) (16-oz)
Date Ranges: September 2016 - November 2016
Product: Dunkin' Donuts Glass Tumbler, Black and Gray Plaid with 'DD' Grip (16-oz)
Date Ranges: September 2016 - November 2016

Product Images

Dunkin’ Donuts Glass Tumblers

Dunkin’ Donuts Glass Tumblers

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 17066
Status: Active
Sold By: Dunkin' Donuts stores from September 2016 through November 2016 for between $13 and $15
Distributor: Dunkin' Brands, Inc., of Canton, Mass.
Manufactured In: China
Units Affected: About 8,300
Distributed To: Nationwide
Importer: Moderne Glass, of Aliquippa, Pa.
Contact: Dunkin' Donuts at 800-859-5339 from 7 a.m. to 7 p.m. ET Monday through Friday, or online at www.dunkindonuts.com and click on "Learn More" next to the safety recall alert for more information.
Agency Last Updated: January 10, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response