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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

DT Swiss Carbon Fiber Road Wheels Recalled for Crash Hazard

Agency Publication Date: August 28, 2025
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Summary

DT Swiss is recalling about 6,000 carbon fiber road wheels because the outermost carbon layer can separate around the rim flange, compromising the wheel's structural integrity. This recall involves multiple model lines including the ERC, CRC, HEC, and ARC series sold both as standalone upgrades and as original equipment on high-end bicycle brands between September 2024 and July 2025. While no injuries have been reported, the firm has received six reports of the carbon layer separating during use. Consumers should stop using the recalled wheels and contact DT Swiss for a free replacement.

Risk

The defect allows the carbon layers of the wheel rim to separate, which can cause the wheel to fail unexpectedly. This posing a crash hazard that could lead to serious injury or death for the rider.

What You Should Do

  1. This recall involves DT Swiss Carbon Fiber Road Wheels with model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm.
  2. Locate the small label on the outside of the wheel rim to find the "DT Swiss ID" and the model code.
  3. Check the 7-digit code following "DT Swiss ID"; all wheels with a code of 2740000 or higher are affected by this recall.
  4. Stop using the recalled wheels immediately.
  5. Contact DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, or via email at Recall@dtswiss.com to coordinate a free replacement.
  6. Register the recalled wheels online at www.dtswiss.com/recall to facilitate the replacement process.
  7. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.

Contact: DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.

Affected Products

Product: DT Swiss Carbon Fiber Road Wheels
Variants: ERC 35mm, ERC 45mm, CRC 35mm, CRC 45mm, HEC 35mm, HEC 45mm, ARC 50mm, ARC 55mm, ARC 65mm
Model:
ERC
CRC
HEC
ARC
Lot Numbers:
DT Swiss ID 2740000 or higher
Date Ranges: September 2024 to July 2025

The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim.

Product Images

Recalled DT Swiss Carbon Fiber Road Wheels

Recalled DT Swiss Carbon Fiber Road Wheels

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25445
Status: Active
Manufacturer: DT Swiss, of Grand Junction, Colorado
Sold By: Independent bicycle dealers; Original equipment on various high-end road bicycle brands
Manufactured In: United States, Poland, Taiwan
Units Affected: About 6,000 (In addition, about 150 were sold in Canada)
Distributed To: Nationwide
Contact: DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response