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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Mack Trucks, Inc.: 2024-2025 Anthem, Granite, and Pinnacle Trucks Recalled for Loose Seats

Agency Publication Date: July 30, 2024
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Summary

Mack Trucks, Inc. is recalling 242 of its 2024-2025 Anthem, Granite, and Pinnacle vehicles that are equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment bolts may have been improperly tightened during manufacturing. Owners of these vehicles should contact an authorized Mack dealer to have the bolts replaced and tightened to the correct specifications free of charge.

Risk

If the seat pedestal or seat belt attachment is not properly tightened, the driver may not be securely restrained during a collision. This failure to properly secure the occupant significantly increases the risk of injury during a crash.

What You Should Do

  1. Check your vehicle records or identification plate to see if you own a 2024-2025 Mack Anthem, Granite, or Pinnacle truck equipped with a RollTek driver's seat assembly.
  2. Contact Mack Trucks customer service at 1-800-866-1177 to verify if your specific vehicle is included in this recall (reference Mack recall number SC0469).
  3. Schedule an appointment with an authorized Mack dealer to have the seat pedestal and seat belt attachment bolts replaced and tightened correctly at no cost to you.
  4. For further information or to check your VIN, visit the NHTSA website at www.nhtsa.gov/recalls or call the Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153).

Your Remedy Options

๐Ÿ”งFree Repair

Replace and tighten seat pedestal and seat belt attachment bolts.

How to: Contact an authorized Mack dealer to have the bolts replaced and tightened free of charge.

Affected Products

Product: 2024-2025 Mack Anthem
Part / Model:
Anthem
Product: 2024-2025 Mack Granite
Part / Model:
Granite
Product: 2024-2025 Mack Pinnacle
Part / Model:
Pinnacle

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V567000
Status: Active
Manufacturer: Mack Trucks, Inc.
Sold By: Authorized Mack Truck Dealers
Manufactured In: United States
Units Affected: 242 vehicles(242% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: September 16, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Manufacturer Recall #: SC0469
Agency Last Updated: November 20, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response