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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

2017-2019 Ford Flex Recalled for Detaching Door Trim

Agency Publication Date: October 24, 2025
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Summary

Ford Motor Company is recalling approximately 64,938 Ford Flex vehicles from model years 2017 through 2019. The exterior B-pillar door trim on both the driver and front passenger sides may detach while the vehicle is in motion. To address this safety risk, Ford dealers will repair or replace the affected trim pieces as necessary at no cost to owners.

Risk

If the door trim detaches while the vehicle is being driven, it can fall onto the roadway and create a sudden hazard for other motorists, which increases the likelihood of a collision.

What You Should Do

  1. This recall involves 2017-2019 Ford Flex vehicles equipped with driver and front passenger B-Pillar door trim that may become loose or detach.
  2. Check if your specific vehicle is affected by entering your 17-character Vehicle Identification Number (VIN) into the recall search tool at NHTSA.gov or the Ford website.
  3. Contact Ford customer service at 1-866-436-7332 to schedule a free repair or replacement of the B-pillar trim. When calling, please reference Ford's internal recall number 25SB8.
  4. If you have already received an interim notification letter, follow the instructions provided; additional letters will be sent once the final remedy parts are widely available at dealerships.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for further information regarding this recall.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

B-pillar trim repair

How to: Dealers will repair the B-pillar trim as necessary, free of charge.
๐Ÿ”„Option 2: Free Replacement

B-pillar trim replacement

How to: Dealers will replace the B-pillar trim as necessary, free of charge.

Affected Products

Product: 2017-2019 Ford Flex

Ford's internal recall number for this campaign is 25SB8.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V732000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford dealerships
Units Affected: 64,938 vehicles(3% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Distributed To: Nationwide
Manufacturer Recall #: 25SB8
Agency Last Updated: February 18, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response