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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Low RiskFDA Drug
Medications & Supplements/Topical Products

Dr. Reddy's Laboratories, Inc.: Doan's Pain Relieving Cream Recalled for Mismatched Lot and Expiration Dates

Agency Publication Date: November 8, 2017
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Summary

Approximately 23,402 cases of Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol (generic lidocaine and menthol topical cream) are being recalled. The recall was initiated because the lot number on the outer packaging does not match the lot number printed on the tube inside. This labeling error could lead to consumers using the product past its intended shelf life or being unable to identify the product accurately in the event of a future safety issue. If you have this product, you should contact your healthcare provider or pharmacist for guidance regarding its use.

Risk

The mismatch between the tube and the box means consumers may have incorrect information regarding when the medication expires or which production batch it belongs to. Using medication past its expiration date can result in decreased effectiveness or unpredictable safety.

What You Should Do

  1. Check your Doan's Pain Relieving Cream tube (Net Wt. 2.75 oz / 77.3 g) for the lot numbers and expiration dates: lot #2462100R with expiration date 11/2018 or lot #2583800R with expiration date 09/2018.
  2. Compare the lot number printed on the tube to the lot number printed on the secondary outer packaging (the box) to see if they match.
  3. If you find a mismatch or have one of the affected lot numbers, contact your healthcare provider or pharmacist for guidance.
  4. Return any unused product to the place of purchase for a refund and contact Dr. Reddy's Laboratories, Inc. at their Princeton, NJ location for further instructions.
  5. For additional questions or to report a complaint, call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA).

Your Remedy Options

๐Ÿ’ฐFull Refund

Healthcare provider consultation and pharmacy refund.

How to: Contact your healthcare provider or pharmacist for guidance. Return any unused product to the pharmacy for a refund

Affected Products

Product: Doan's Pain Relieving Cream with 4% Lidocaine Plus Menthol (2.75 oz)
Model:
D-0072-2018
UPC Codes:
849648000023
Lot Numbers:
2462100R (Exp 11/2018)
2583800R (Exp 09/2018)
Date Ranges: Expiration 11/2018, Expiration 09/2018

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 78404
Status: Resolved
Manufacturer: Dr. Reddy's Laboratories, Inc.
Sold By: Ducere Pharma, LLC
Manufactured In: United States
Units Affected: 23402 cases
Distributed To: Nationwide

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.