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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Tools & Hardware

DR Power PRO XL501 Chipper Shredders Recalled for Laceration Hazard

Agency Publication Date: March 2, 2023
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Summary

DR Power Equipment is recalling about 2,100 PRO XL501 Chipper Shredders because the internal fin scroll can fail and eject metal fragments from the hopper during use. The recalled units have an orange body and a black motor on a two-wheeled frame, with model numbers CS35050BEN or CS35050BENR printed on the side. The firm has received six reports of metal being ejected from the units, though no injuries have occurred. DR Power is providing free repair kits or dealer repairs for all affected units sold between September 2019 and September 2022.

Risk

A defect in the internal fin scroll can cause it to break apart during operation, throwing sharp metal pieces out of the chipper shredder's hopper. This poses a serious laceration risk to the operator and any bystanders.

What You Should Do

  1. This recall involves DR Power PRO XL501 Chipper Shredders (models CS35050BEN and CS35050BENR) which have an orange body and a black motor on a black metal two-wheeled frame. Identify your unit by checking for the model number on the side and the words 'DR' and 'PROXL501' printed on the motor.
  2. Immediately stop using the recalled chipper shredder to prevent the risk of ejected metal fragments.
  3. DR Power Equipment is automatically mailing free repair kits to all known purchasers; follow the included instructions to replace the scroll and apply the provided 'NF' sticker to the unit's data tag.
  4. If you prefer not to install the repair kit yourself, contact DR Power or an authorized servicing dealer to arrange for a free repair, which includes complimentary transportation of the unit to and from the dealer.
  5. Contact DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email recall@DRPower.com, or visit www.drpower.com and click on 'Product Recalls' at the bottom of the page for more information.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.

Contact: DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.

Affected Products

Product: DR Power PRO XL501 Chipper Shredders
Variants: Orange body, Black motor, Black metal frame, Two wheels
Model:
CS35050BEN
CS35050BENR
Date Ranges: Sold September 2019 through September 2022

'DR' and 'PROXL501' are printed on the motor. Model number is on the side of the unit.

Product Images

Recalled DR Power Chipper Shredder

Recalled DR Power Chipper Shredder

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 23732
Status: Active
Manufacturer: Generac, of Waukesha, Wisconsin
Sold By: Authorized DR Power equipment dealers; drpower.com
Distributor: DR Power Equipment, of South Burlington, Vermont
Manufactured In: United States
Units Affected: About 2,100 (In addition, about 27 were sold in Canada and about 3 were sold in Mexico)
Distributed To: Nationwide
Contact: DR Power at 800-550-7016 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at www.drpower.com and click on Product Recalls link at the bottom of the page for more information.
Agency Last Updated: March 2, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response